or PKI.com and click on guest services.
Chuck, the first to back them up on a right decision such as IJST but will also mention a MISTAKE.
Chuck
Eagles are gone. Contact guest services with your comments and thoughts.
BTW, Send Cincinnati Enquirer your thoughts about the ride at esolvig@enquirer.com It may change nothing but the more people who know and let them know what a mistake it is, The more chance there is.
Chuck, taking the Berra aproach, "IT aint over till it's over"
Now if only they'd re-theme County Fair...
I'll stand by my right to mention the bad as well as the good.
As far as using CB for a sounding tool? Whats discussion for? I have in no way been dissrespectful to PKI and letting letting them know how I feel about it is not wrong.
Chuck, who realizes the rides a gonner and will comment no further on it here.
I don't care if you think it's tasteless. When I call about next year's event and find out they're getting slammed with calls and enthusiasses are crying to the media about what they're entitled to, excuse me if I get a little irritated. It makes me feel like kind of an ass when I call representing the community to arrange an ERT event and the people I'm calling for are making the whole community look bad.
Jeff - Editor - CoasterBuzz.com - My Blog
I also found out today that no matter how hard the fans of the ride try, it is gone for good. I can't speak for everyone but I would like to say that if you plan on going to the park on Sunday evening just to protest and make a big scene, please do everyone a favor and stay home. The park is going to do something nice for us on Sunday evening. No need to ruin it.
Yes, I am sad to see the ride go but such is life. It won't be the last ride to leave and it won't be the last time I am sad about a ride leaving.
I don't think most people that have contacted the park or the media did so to start up a lot of crap. However, there have been a few people that have done exactly that from what I hear. Those are the people that should be ashamed of themselves.
-Sean
Point is, if enough people voice their disagreement, a company would be foolish not to listen and reverse it's decision. It's called good business. After all, the people that come through the gate are what pays the bills. And especially in the amusement park industry, it's in your best interest to keep your guest happy.
And I don't want to hear the self-depreciating enthusiast=bad or are "just a minority" crap that gets bantered about. (I really hate that by the way!) Because it doesn't sound like that's the case at all in this situation.
Personally, it makes no difference to me. I like Flyer type rides, but have never even been on PKI's. But obviously a lot of people are upset, enthusiast and GP alike. So then why do it?
Perhaps it's a done deal at the park level, but this is still America after all and people have a right to elevate the matter and voice their opinion to the corporate level if need be...on anything for that matter. Whether it be their meal quality at McDonald's or the Flyers at PKI. Just don't be rude or disrespectful that's all. Maybe it will work, maybe it won't. But it sure beats doing nothing as some people suggest.
I realize that the rides gone. I realize that nothing can be done about it now.
Matter of fact, I realize it wasn't the parks decision. But telling me GR's job is not to handle complaints is a problem. Im sorry, they brought that one on themselves or Paramount Corporate did. I have always said that if you do write them to be respectful
And to think this is only enthusiast protecting perks is just wrong. The perks I as well as everyone apreciate. The Notice of final rides is apreciated and Jeff and the rest of PKI are apreciated by me as well as many.
Maybe they are getting burdened with mail and calls and to be honest, It's probably not that important compared to some customer service complaint. Maybe they will forward the complaints to corporate. It isn't just enthusiat complaining such as today's enquirer showed it's 8yr olds and fathers as well.
The intent was not to endanger perks but show how much the ride was loved, Either to save them or maybe get a replacement in the future. I meant PKI, Jeff, Maureen or anyone no I'll will and am not speaking for a club, enthusiast or anyone.
I also never said to cause trouble sunday night. A simple save the flyers shirt or button is not insulting and I see no reason why you can't show your apreciation and respect by thanking the park as well. They have been nothing but nice to us. Theres no reason we shouldn't be to them. Trouble makers aren't welcome IMHO I don't apreciate it, The park doesn't and nobody should..
Chuck, who honestly apologizes for any trouble he's caused by expressing my honest feelings about the move *** Edited 10/13/2004 2:14:34 AM UTC by Charles Nungester*** *** Edited 10/13/2004 2:29:00 AM UTC by Charles Nungester***
+Danny
On the one hand, they brought it on themselves. They announced that the ride would be coming out. I'm sure they knew this would result in a ****storm of complaints, and I, for one, appreciate the fact that the park had the intestinal fortitude to come out and tell us instead of simply yanking out the best ride in the park and surprising us with that fact next season.
Thank you, Kings Island, for giving us a bit of warning.
That said, it is now obvious that they have started a ****storm of protest. It seems clear that the boneheaded decision to do this came not from Kings Island, but from Paramount corporate. Certainly, Kings Island knew to expect complaints...knowing this, perhaps they should have redirected those complaints from the beginning. After all, most people don't know that major Kings Island decisions are being made in Charlotte. When an obviously bad decision is made, people are going to scream at the percieved villains, and that's Kings Island, not Paramount.
Bottom line is, regardless of why the decision was made or who made it, Kings Island is pissing off a whole lot of people. You would think that when the pissed off people start complaining to a company whose business is almost entirely one of customer service, that company would take notice.
--Dave Althoff, Jr.
Who, thus far, has confined his complaining to Internet forums...
Trust me. There is nothing I want more than to find out the Flying Eagles are staying. However, I was told there was nothing we could do. I am sure PKI, as well as corporate, know how important that ride is the park and fans. I think the reasoning behing the removal goes deeper than most have thought about.
For instance (and this is just a scenario), what if PKI were to enforce a very strict no snapping rule? Would there still be the fans of the ride if this happend?
What if the ride was falling apart and had to be junked? Personally speaking, I find it better that the ride will be able to give joy to at least someone instead of not giving any joy at all.
I am sure there will be a lot of people at the park on Sunday evening to say goodbye. Some of those people will probably still protest. I don't see a problem in that as long as they do so in a calm manner and not upset anyone. I heard a comment while I was riding last Sunday evening that kind of made me not want to even show up for the last rides. If people are going to be nasty about it, count me out.
When I arrived at the park last Sunday evening, I didn't ride anything at first. I sat down on the bricks in front of the Eagles and just watched the expressions as familes got off the ride and went right back around. I know the park knows the ride is popular with more people than "just enthusiasts."
Chuck,
I am sure you weren't one of the sour pusses that are trying to ruin it for everone. I just hope those that like to stir up trouble stay home.
-Sean *** Edited 10/13/2004 3:14:12 AM UTC by Sean Flaharty***
So the park says nothing can be done. If they do their jobs correctly the feedback will be sent to the folks who need to hear it. If it changes anything or not doesn't matter. If the folks at PKI are being overwhelmed with the task of responding to guest complaints then don't you think the smart thing to do would be to stop dealing with it personally and forward everything to corporate for them to deal with because it was their decision and not the park's?
Complaining to get what I'm "entitled to?" No. I am however entitled to complain when something isn't right. Something isn't right so that's what I'm doing. That's not to say that I'm calling the park every half hour or anything like that.
To tell me that I do not have the right to give the park feedback because somebody else doesn't think I should is bull****. For the park to say that nothing can be done because it's not their decision is bull**** on the fault of corporate.
PKI has always supported their guests and welcomed their feedback. If they don't want feedback on this then they should tell us all to shut up- not through a 3rd person, either.
Personally, I support the park in this. It's obvious it wasn't their decision and it's obvious that representatives of the park think it's bull**** too.
*** Edited 10/13/2004 3:17:36 AM UTC by Michael Darling***
No, Dave, "they" are pissing off a few dozen vocal enthusiasts. You remember how significant said group is in the big picture, right? If you said, "Not very significant," then you answered correctly!
RideMan said:
Bottom line is, regardless of why the decision was made or who made it, Kings Island is pissing off a whole lot of people.
You think it's just CBC? Do you honestly think the industry differentiates between clubs, sites, or enthusiasts? For once, John, try looking out a little further than your own nose.
Michael Darling said:
I'm sorry but to say that public outcry over the removal of the Flying Eagles is going to adversely affect relations with Coasterbuzz Club is pathetic.
PKI and Paramount Parks have heard your concern. It doesn't change the fact that the ride is going to a different park. It's time to move on now. Give it a shot, eh?
Jeff - Editor - CoasterBuzz.com - My Blog
Closed topic.