Lord Gonchar said:
Might I suggest that some of you guys NOT listen to this week's podcast when it gets posted.
No problem here. Wouldn't want to break my streak. Those podcasts are for the GP anyway, right? :)
Seriously. :)
Hell, had I known you weren't listening I'd have just ripped you off rather than giving credit. ;)
No they don't make those kind of major decision changes without a much larger production.
At least, we hope they don't. With the speed with which this might/did/did not happen, I'm not sure.
In any event, if you're going to do this the right way, you want to randomly sample folks to gauge their reaction. The problem with CBuzz is that it's anything but a random sample---it's horrendously self-selecting. Asking us whether re-entry is critical to our park visits is like gathering together fans who travel to a half-dozen NASCAR races per year and asking them if people like watching cars going fast and turning left. You'll get some strong (and largely one-sided) opinions, but they may or may not reflect the average customer's view---and they almost certainly don't reflect the average potentially-but-not-yet-a-customer's views.
So, at the very least, if you want to know how current customers will react before you try it out, you have to randomly sample in-park guests. Disney is a master at this, but Cedar Fair is no slouch either. If you want to know , you randomly call people out of the phone book. Still plenty of bias---you lose cell-phone-only people, and you lose people too busy/crotchety to bother answering phone surveys, etc.
The other way is to just try it out and see what happens. But, unless you're right a whole lot more often than you're wrong, this is a stupid way to run a business.
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There would be one way to prove it, though: Have enthusiasts push an issue to the point of boycotting a park and see what happens.
I don't think much would.
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A day at the park is what you make it!
They may have little overall say in the industry altogether, but I think for the smaller things, word eventually gets around & some things have been accomplished.
Most sport and concert facilities do not allow re-entry in order to force their patrons to eat and drink inside the venue. Alcohol sales are a HUGE element of the venue cash flow. Alcohol is also a significant liability -- in many jurisdictions, the venue holding the liquor license is responsible for the level of intoxication of their patrons. Any policy that keeps guests from returning to their vehicles for booze (or illegal drugs) is good business sense for a sports or concert venue.
How does this compare to a theme park? We've all seen families picnicing in their minivan at our local theme park. We've also seen guests toking up and drinking in the same parking lot. How big is the problem? Is it worth alienating the picnicing families to prevent intoxicating patrons from returning to the theme park? I think each park has to decide for themselves.
If a park has problems with teenage gangs, eliminating re-entry may reduce some (not all) of the alcohol and drugs that fuel their destructive tendencies. This avoids fights, vandalism, and hopefully bad PR for the park.
I would favour a more discriminatory approach -- one where re-entry is allowed throughout the day, but not after 6:00 pm. Come and go during the day, but if you leave after 6:00 pm, you can't come back.
Security should be doing their job at the gates the entire time the park is open. If someone appears to be under the influence, you deny them entrance. Check people as thoroughly at re-entry gates as you do at regular entry gates for weapons, intoxication, etc.
I don't see how re-entry has much to do with that issue.
RatherGoodBear said:
But what's the difference if a person leaves the park at 2 or 4 PM to get booze or drugs at his car and a person driving in at 10 AM and sitting in his car doing booze and drugs THEN going into the park. Or someone who leaves the park, then hangs out in the parking lot for 2 hours?
Because booze and drugs (with a handful of exceptions) tend to wear off long before the park closes.
Kind of hard to stay high from 10AM to close with no access to your drug of choice. But if you can hit the car every few hours for a big, fat blunt - then you're happening.
Just saying...
-brian, who, just like our President, was young and irresponsible when he was young and irresponsible.
However, I have had to deal with people who were pretty boozed up by 10 AM. Like I said, that's why you have security at the gates. If someone is visibly under the influence, you refuse them entry, whether it's 10 AM, 2 or 8 PM. Whether it's their first time entering the park that day or their fourth.
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