letter to editor attacks SFWoA


Koaster King said:


People should know what to expect from a park and no go blindly to it. If SFWOA doesn't have whales, go to the ocean or go to a real SeaWorld park in Florida. It's not like SF should care since it isn't competition with WOA. Good deal.


Um...okay??? You claim that people who don't like the whaleless situation should just go elsewhere, and then claim those other places aren't competition for SFWoA. How, exactly, do you figure? If you're telling people to go elsewhere, it's competition. If people go elsewhere for a similar (albeit better) service then it's competition. While people probably would not normally have to decide between going to, say, SeaWorld Orlando or SFWoA, if people *are* considering such a choice, then the two parks *are* in competition. That's the definition of competition. I don't know how you could attempt to pass off such a ridiculously contradictory claim.

While I don't think SFWoA is the hell on earth many seem to (that would be the Montreal and Kentucky parks), SFWoA definitely has some major issues to improve upon. However, there are larger issues at fault for the park's failure to reach its projected attendance goals.

-Nate

Black7 actually gets what I was trying to get across in my post without spelling it out. If the GP isn't happy with the product, then they will take there business elsewhere. That's a fact in the business world whether it's an amusement park, a grocery store or car company. That is a big problem for parks because 99% of there business comes from the GP, not from enthusiasts or people who are willingly able to ignore problems or who are lucky enough to happen to hit the park on a good day (as in WoA's case the past couple years).

I'll admit to having great days at WoA, but I've also seen the park at it's worse. I'll also admit that they did a lot better this past year than the past two years. But why do you think there aren't any lines at the park? It's because people don't want to go there and be raped every time they turn the corner. They've been there, done that and didn't like it.

As Jeff said, CP and PKI have had increases in their attendance the last two years while WoA has taken a pretty big beating. Yes CP and PKI have had better additions as far as rides go the past couple years, but they also have kept their park operations and guest relations top notch. Now if you want to think that WoA has comparable guest relations, ride up-time, cleaniness, food and employees, that's your perogative and right, but I'll bet most people (GP) would think otherwise and the GP is where the money is.

Not every park it perfect, but if the effort isn't there (which is wasn't at WoA the past couple years) people are not going to return or visit if they've heard bad things from others who had a bad visit. Word of mouth can hurt just as easily as it can help.

1EyedJack's avatar
I have had a season pass to both parks (all three if you count Sea WOrld) for as long as I can remember. Since the mid 80s anyhow. I live in N. Olmsted, so I am 30-45 minutes to either park. I am sick of hering this crap about the attendence. IT WAS AN ESTIMATION!!! NOT CONCRETE EVIDENCE!! The park magazine who estimated it does not fly a helicopter over the park on a daily basis, and count the number of cars. From someone who was at the park 30-40 times this season, I can say BEYOND A SHADOW OF A DOUBT that attendence was higher this year. I want to know who the anis... I mean analyst is that made the statement, and where he got his figures from. Some people hate lawyers, I hate analysts. Fighting over the parks is childish. Why cant we just get a long boys and girls? All I know, is I have 26 rollercoasters (27 counting Memphis Kiddy Park) within a 45 minute drive of my house. I am happier than a pig in mud! **If** Cedar Point did not exisist (in the world, not just in Northern Ohio) I am sure the tones on the boards would be much different. Be happy with what we have people!!! Does the park need improvement? Yes, I will not deny that. But some of the comments on the boards from people WHO HAVE NOT EVEN BEEN TO THE PARK LAST YEAR, are just outright childish.

1ej

No offense, but I have to believe an established amusement industry magazine over your personal observations. Unless you are an expert in that field somehow, I'll believe Amusement Business.

-----------

I feel fantastic. *** Edited 1/2/2004 3:16:40 AM UTC by Craig the Coaster Freak***

I really do think so coasterdude. Just because I decide to go to Six Flags Magic Mountain in California because they have more coasters over Valleyfair! doesn't mean they're in competiton with each other. That's weighing your decision on what's more valued to yourself in what you want to do.

In operations and ride uptime, I don't think and have never said they could even hold a candle to PKI and CP. That's completely fabricated by yourself from what I originally said. I have found cleanliness to be about equal at all three and if there's a random piece of trash here and there (like I've seen with all of them), it's excusable since it could likely have been dropped there recently. Food and employees are definitely better at PKI and CP. I was noting SFWOA's as being acceptable and nothing more. All that I want everyone to realize (those who haven't been there since 2001 or 2002) is that I've seen improvement and maybe they're changing for the better. What I saw this year and what the GP saw this year isn't reflected in the attendance. 01-02 and the additions for 2003 and competition from CP with adding TTD reflects that. Fair?

-Danny

1EyedJack's avatar
**Newsflash**

Only 4.7 Billion gallons of water flowed over Niagara Falls in the 6-7PM hour this evening compared to the normal 5 billion per hour that normally flows. Analysts perdict at the current rate Niagara Falls will be no more than a measily home shower within the next 5 years. Deatails at 11.

1ej

Who's consumption of a 20 oz. bottle of water makes him a water expert.

*** Edited 1/2/2004 3:29:02 AM UTC by 1EyedJack***

As an employee of Worlds of Adventure, I can say without a doubt that I love the park. But there is a severe gap between the GM (who absolutly refuses to talk to guests or employees below fulltime) and the rest of the staff. It can be very disheartening to see the place you care about fail because of poor desicions at the top.

Many employees are very hard working at that park but the morale starts to drop when the department gets budget cuts and little respect for a job well done. My crew kept with it very well in my opinion but the magic starts to fade when the person in charge of the place remains isolated in his office and is completly delusuional to what happens on the midways.


-Bigkirby

Is it me, or did Danny's horns grow an extra inch today :) I am going to play the devil's [Koaster King] advocate and say that the World's of Adventure bashing is getting hella tired. I've been there, had a whale of a time and am certainly looking forward to going back. Yes they have issues, we have professionally identified them, and I am sure some may have even written Six Flags and explained in great detail how to solve their problem. On another note bigkirby, thanks for finding that article. T'was a good read.

Fate is the path of least resistance.

1EyedJack's avatar

Craig the Coaster Freak said:
No offense, but I have to believe an established amusement industry magazine over your personal observations. Unless you are an expert in that field somehow, I'll believe Amusement Business.

-----------

I still have a betamax VCR I bought in the early 80s, becuase some analyst who doubled as a sale person told me that VHS wouldnt last. It was a Sony, how could you go wrong??

You have to take what you read with a grain of salt. I have AOL uses sending me hoax E-mail and IMs all the time. If they read it somewhere, it HAS to be true!! I still want to know who this analyst is, and where he got his figures from.

1ej


Well 1ej he is partially right. DVD's are the new black

Ant' - being stoopid!


Fate is the path of least resistance.

LOL Antuan. Every time I get back from seeing Bad Santa there's a SFWOA-bashing topic that I feel the need to get my hands on and spread the dough to the more positive side (while being overly sarcastic and rude at times... how sad for me). I think I'll wait until DVD to see that again. ;)

*None* of my comments are personal, so please don't take them that way and I don't take any as personal either. Well, maybe yours Lori (;)). We're talking about parks, not world peace here.

-Danny

1EyedJack's avatar

Craig the Coaster Freak said:
No offense, but I have to believe an established amusement industry magazine over your personal observations. Unless you are an expert in that field somehow, I'll believe Amusement Business.

-----------

According to the IRAA, they are loosing MILLIONS and MILLIONS of dollars on illegally copied music. THat is from a horses analyst sitting behind a desk who is not in the field.

http://svenrox.com/b2/b2print.php?p=2113

Awful darn funny CD sales are up 8% when you get the TRUE FIGURES.

http://www.azoz.com/music/features/0008.html

If I read it... It MUST be true!!!

http://www.wired.com/news/business/0,1367,35848,00.html *** Edited 1/2/2004 4:01:17 AM UTC by 1EyedJack***


I'm one who is all for a good debate on any park...good or bad.

I just find it funny that some people read one comment "To an editor" and they think it represents the public as a whole. It seems to me very well that this is indeed a coaster enthusiasts insider (or maybe someone from this site) due to some of the comments in it that "normal peeps" wouldn't notice or compare, or comment on ;) Either way I don't take editor notes with a grain of salt good or bad. I say, "That's nice. Get a life. And move on."

Moving on.

"The Future of Roller CoasterS"
-RollerCoasterGod

*** Edited 1/2/2004 4:21:13 AM UTC by RollerCoasterGod***

Some of haven't been to WOA in the past few years for a very good reason. I've been treated better at my local Wal-Mart. When the lady at the guest service window (which had a VERY long line) answered my ligit complaint with "Okay, biebie now", I made up my mind right then and there that I really had no reason to go back. The park really has nothing unique to the other parks within a days drive from my home.

The problems of the first few Six Flags years has reached much further into the future than the park expected. I believe that a lot of others have had the same negative experiences that I have had and have decided not to go back as well. They need to be straight with the public and say,"We admit that we have screwed up in the past and we are willing to try harder."

I wish the park well, but I don't really care to go back. I will go to a park that treats me and my party right, even if it is another SF park.

I only rant about SFWOA about once a year. Forgive me if I sound like an angry butthole. Let me state that although I've worked for CP in the past, I don't consider it one of my favorites. I MUCH prefer PKI, so please do not feel that I am comparing CP to WOA.

Jeff's avatar

Koaster King said:
Since when is SFWOA in competition with PKI?
It couldn't have anything to do with the fact that both market to Columbus, could it?

1Eye... AB is a respected industry trade rag. Journalists who work on trade rags are not beat reporters for small town papers. They know their industries and have a great deal of integrity. I know because I've worked with them.

I also know that AB's estimate for the park was too high. That I know to be fact. The industry is a very small community, and word gets around.

I agree with others that it's a tired debate, but I don't know why people are so quick to come to the park's defense. It doesn't change the reality of the situation.


Jeff - Editor - CoasterBuzz.com - My Blog

1EyedJack's avatar

Jeff said:


1Eye... AB is a respected industry trade rag. Journalists who work on trade rags are not beat reporters for small town papers. They know their industries and have a great deal of integrity. I know because I've worked with them.

The IRAA is supposed to know what is going on with CD sales too, but it is odvious they dont.


And KW isn't close enough to compete with SFWOA for Cleveland people? They certainly have two different things to offer. Make up your mind on what parks do what things.

-Danny

If these estimates were that far off, don't ya think SF corporate would give some indication SFWOA had the great year you said they did?

Why don't we hear anything?

Pull the patch off your good eye already!

-CO


NOTE: Severe fecal impaction may render the above words highly debatable.

Based on what I heard from a credible source at SFA, the numbers were down versus the previous year for some of the biggest days such as July 4th and the Hot 95 Jams day, and those days were jammed. So, I don't think these people are just making up numbers about SFWOA. Sure, we had an awful lot of rain in the begining of the season, but the rest of the summer and fall was pretty good weather wise.

From my experience working at the park, there were problems that I saw firsthand: not enough employees to staff rides, trash not being picked up in a timely fashion, rides not running (Iron Eagle from July on, and Typhoon Seacoaster until August), not to mention rides not being run to capacity such as Batwing which is still plagued with problems (cross your fingers for this year). The problems of a park like SFWOA could spread like a disease, if someone doesn't step in and make drastic changes. And, if they could make drastic changes, they need to be upfront like other businesses and put up an "Under New Management" sign. I can dream.


bigkirby said:
As an employee of Worlds of Adventure, I can say without a doubt that I love the park. But there is a severe gap between the GM (who absolutly refuses to talk to guests or employees below fulltime) and the rest of the staff. It can be very disheartening to see the place you care about fail because of poor desicions at the top.

Many employees are very hard working at that park but the morale starts to drop when the department gets budget cuts and little respect for a job well done. My crew kept with it very well in my opinion but the magic starts to fade when the person in charge of the place remains isolated in his office and is completly delusuional to what happens on the midways.


If that's true then that is one of the most horrible things I've ever heard! GMs are supposed to be people persons who are out and about supporting their staff and greeting their customers. I've seen many GMs (not just at amusement parks) working in very low positions and talking to customers. That alone definitely can attribute some of the park's problems. *** Edited 1/2/2004 5:35:14 AM UTC by Cameraman***

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