Improving Geauga Lake Standards

Wednesday, March 9, 2005 8:49 AM
I was brosing around and found this article on Ohio.com. It mentions upping Geauga Lake's standards of customer service to those that Cedar Fair is well known. The park renovations were done, because guests were complaining of what to do with the sea world side of the park. Customer Service and the renovation is trying to bring back customers for a new experience.
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Wednesday, March 9, 2005 10:00 AM
Wow! I wish everyone would get off of their back. This is going to be the first real season that CF has operated the park with time to address the problems that GL had. There really wasn't much that they could have done in such a short time. I would be willing to gurantee that GL will be much improved, especially in the customer service department.
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Wednesday, March 9, 2005 10:21 AM
I think this topic is pretty useless IMO. J/W only cause this is GL topic was enterprise totally scraped when it was removed or is it sitting in the graveyard somewhere ? *** Edited 3/9/2005 3:23:30 PM UTC by SFDLdan***
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Wednesday, March 9, 2005 11:07 AM
Ok, I give up. I read SFDL dan's response 5 times and I still can't figure it out.
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Wednesday, March 9, 2005 11:12 AM
I have no clue what the hell he ment
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Wednesday, March 9, 2005 11:37 AM
Ill say it again, since this a Geauga Lake related Topic. I was curious and wanted to ask when the Huss Enterprise was removed by SF. Was the ride totally scarped for metal(sold off?)or is it sitting in the park's "graveyard" collecting dust. Ie: Area where park's they keep old ride, and ride pieces ect., Im pretty sure almost every park has an area like this. Now was that to complicated to ;)

Why I said I thought this was a useless topic to disciss in. Was exactly the reason that Coasterbuzzer stated. Being that Cedar Fair picked up the park late in the game and did the best they could with the time they had. I personally think, the staff did an excellent job much better compared to Six Flags handles operations. *** Edited 3/9/2005 5:28:42 PM UTC by SFDLdan***

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Wednesday, March 9, 2005 11:43 AM
Everyone get off their back?

CF came in late, came in arrogant, made big PR blunders with the DARE tickets, and long story short, lost a million guests. One million. Count 'em. Over fifty percent of the previous season's guests never showed up.

For all the yap about SF's poor this, poor that and pathetic whatever, they have never lost a million guests at a park. Much less in a single season. EVER.

Get off their back? They have to earn that right.

-'Playa

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Wednesday, March 9, 2005 11:51 AM
SFDLdan, no one can figure out what the hell you're saying... how about some correct spelling or punctuation.
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Wednesday, March 9, 2005 12:22 PM
I corrected myself in the 2nd post. Now If your still unaware of what Im trying to say I don't know how much more I can help.
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Wednesday, March 9, 2005 12:24 PM
He's asking where the Huss Enterprise currently is now.

When Six Flags owned it, they took it down in '03, and it's been gone since... and wants to know if it's still sitting in their bone yards, waiting for some parts (or a possible resserection), or if it made its way to the junk pile.

Not that difficult when you take the key words out.

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Wednesday, March 9, 2005 12:29 PM
The Enterprise was removed during the 2003 Season. It is sitting in the junk yard, but it would take nothing short of a miracle to reopen. I believe the unofficial status of that ride is "immensely broken."

*** Edited 3/9/2005 5:32:07 PM UTC by Fun*** *** Edited 3/9/2005 5:32:27 PM UTC by Fun***

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Wednesday, March 9, 2005 1:04 PM
At the current prices of used Huss Enterprise rides, it would be cheaper for CF to buy another one and use the one they have for spare parts(the ones that are good that is). Or use the parts for the Enterprise rides in othe CF parks(is there is any).

regards,

RaZorE86

*** Edited 3/9/2005 6:05:30 PM UTC by razore86***

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Wednesday, March 9, 2005 2:01 PM
Well, Playa, exactly how did CF come in arrogant? They never came in and said that they would turn the park around in one year. Yeah, it was a bad decision about the DARE tickets, but they did correct the situation and honor the tickets. It is something that is going to take at least the next five years or better to turn it around.
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Wednesday, March 9, 2005 2:14 PM
Hey Playa, Cedar Fair had only 2 months to get ready, and they just bought it, So by july, they were still trying to adapt. My god, I don't remember any arrogance, They just said "the fun is back!" Which means, better customer service, such as ride ops.

I didn't want to ride anything under SF operation. Careless immanture ride ops. But I spent a week in the GL campground last year, and I rode almost everything.

It felt much cleaner and safer than it has in years. To me, that is what I hated about SF op, and now I can go back to a new and improved GL here coming in May. Now that they have had a full season and off season to get in gear, I know the place is going to be awsome. IN CEDAR FAIR I TRUST *** Edited 3/9/2005 7:15:44 PM UTC by lakecrystal***

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Wednesday, March 9, 2005 2:19 PM
Did you ever consider, Playa, that the reason a million guests didn't return was partially because of the crap service they received while Six Flags owned the park the year before?

We all know Cedar Fair did an absolutely weak attempt at marketing last year. Most people probably weren't aware that Cedar Fair owned the park.

I'm not saying they did everything perfect, nor even come close to perfect, but I don't think you can blame the whole loss on CF only.

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Wednesday, March 9, 2005 2:27 PM
So why didn't SF suffer a 50% drop in preceding seasons?

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Wednesday, March 9, 2005 2:49 PM
DIdn't it have massive drops for 3 or 4 years in a row, and weren't the first years's SF Ohio actual attendance #s less than half of what they expected.

I'm not sure the drop can be blamed on CF.

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Wednesday, March 9, 2005 2:52 PM
I beleive since I'm live about half an hour away. The main reason I remember SF giving was the weather....that year we had lots of rain...nobody wanted to come cuz everyday it was rain (or it seemed so) I do agree with service, I'm much more comfortable knowing there are good ops working there, rather then the careless SF ops. Cedar Fair isn't arrogant by any means. They just bought the park last year...give them time.
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Wednesday, March 9, 2005 2:56 PM
A CF park will score a 10% single-season attendance drop without a new attraction.

More than 10% is pretty bad, but possibly bad weather can be a factor.

Greater than 50%? In a single season? That's catastrophic.

Again...talk about declines is just talk. Show me some numbers. It will only serve to underscore how massive that single season drop was.

-'Playa

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Wednesday, March 9, 2005 3:08 PM
CoastaPlaya, you have a valid argument, but I think a substantial drop in attendance was going to occur even if Six Flags had operated the park this past season.

It is hard to get specific number as Six Flags never released attendance figures, but I worked for SFWoA for the last couple years, and I can tell you, every year after 2000, attendance went down (with the inclusion of Sea World, we still weren't hitting what both parks normally pull).

And of course, all of you are assuming that Cedar Fair didn't plan on a substantial drop in attendance, which in fact, they were.

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