Posted
The following letter was issued by to enthusiast groups by Will Koch, President and General Manager of Holiday World and Splashin' Safari:
16 September, 2003
It is time to add my voice to the discussion about coaster enthusiasts and ride safety.
During the investigation that followed the tragic accident at Holiday World earlier this season, we became aware of actions taken by—and encouraged by—a number of enthusiasts. We are appalled to learn that this minority of enthusiasts continues to practice unsafe and even illegal behavior at parks, and brag about it on the Internet.
For this reason, we will not host any special events for coaster enthusiasts in 2004.
We are also initiating a Zero Tolerance Policy in regards to safety. In the past, we have relied on a stern warning and ejection from the park when a rider broke a safety rule. Effective immediately, a park guest who compromises his or her own—or others—safety will be permanently banned from the park.
This Zero Tolerance Policy extends to false and harmful information spread on the various Internet newsgroups and forums. This includes posting advice about how to defeat safety devices and how to sneak cameras (when forbidden) onto coasters. It also includes making libelous claims regarding park policies and procedures.
Coaster clubs are at risk of losing the trust of parks. The future of these relationships and special events may well be at stake. We urge you to take a Zero Tolerance stand with your members. We encourage you to communicate with other clubs—as well as parks—as we work together to weed out the bad influence that threatens to erode a friendship we have grown to treasure over the years.
Please share this letter with your members.
Sincerely,
Will Koch
President and General Manager
Holiday World and Splashin' Safari
Rumor has it that another well known enthusiasts group neccesitated some changes on a coaster.
The accident was not even during ERT. If Tamar had been a member of CBuzz or Coaster Zombies, or not a club member at all it wouldn't have a made a difference.
No club sanctions these kind of actions, individuals are the ones who "take things into there own hands"
I have heard of people here on Cbuzz who are guilty of some of these same things.
It's not just an issue with ACE, it's an issue with enthusiasts.
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If I was part of a coaster, I would be an upstop pad on an Arrow Mine Train.
MAGNUM HAD MY BABY!
Blanket statements like this really frustrate me. Why are you faulting ACE members as a whole? There are many of us who are ACE members that have never/will never function with that kind of mentality.
Speak for yourself.
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Shaggy
-Danny, Oye (Open your eyes)!
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TTD RULES!
I'm sure many of us have broken park rules in the past but standing up on a coaster and barely securing yourself with the lapbar are just plain stupid.
It's too bad HW has to suffer so much for something that was not their fault. From what I've heard of the park they seem to go out of their way to please the customer. Now they have to deal with all this stuff.
It just isn't right.
I like the letter HW sent out. I know these are small number of a group; but if a group knowingly allowed these things to happen, then a group is as guilty as the ones who did this. Police yourselves. Also, do not buy these ride videos unless if you know they are legitimately taped. If no one buys illegal videos, the idiots who tape these videos will not do this.
And for what it is worth, maybe they should plan on having some sort of positve p.r. campaign at IAAPA, as no doubt, if more events are cancelled, some of the Orlando press will be asking them what happened. And take no offense, ACE has historically never let the brightest members speak to the media. On the other hand, maybe no comment is better at the trade show.
And that girl in the photo, taking a line from Caddyshack, "The last time I saw a mouth like that, it had a hook in it!".
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"Step on that lapbar and make it nice and tight!"
Jeff and many others in teh community have said it many times and it takes the parks to do this to remind people: The parks don't owe us anything. I've enjoyed the coaster celebration at SFGAdv here in NY/NJ and I've been to Coastermania at CP. If the parks never hold another event again, I'll still enjoy going to these parks and will plan my vacations around my own schedule.
It's a tough decision, but for people who say the park makes money at these events, think again. For the most part, the entry fee is lower than the regular price and extra money is spent on the ride ops to stay longer and security to make sure people lleave when the event is over. If food is included, guess what? The park is paying for that too, so now the cost per person is much lower for the park.
Don't take the words of the parks themselves lightly and don't assume they owe you anything or need you. One regular patron who enjoys the park and goes often is worth far more to them than a one time visit by someone that costs them money to invite and decides that the park rules don't apply to them.
We've been blessed for many years that the parks have tried to cater to our community and if they've gotten tired of being spat upon and looked down on as their generosity is being taken advantage of, then I fully support their decision. In fact, looking at these letters, I'm reminded of something I have neglected for far too long. To visit the Guest Services center to thank these parks for doing a good job no matter what. I'll have to remember that when I go next onth to SFNE's Fright Fest and I go to enjoy the attractions there.
Here's my look at this... There's three types of restraints
Safe & Comfortable
Safe & Uncomfortable
Unsafe & Stupid (comfortable)
Personally, if a lapbar is "snug" with my body, it is very uncomfortable. I happen to be a tall, slim guy, so when I get to the bottom of a hill or loop, the restraint ALWAYS tightens on me. The only way for me to prevent being stapled is to give myself a little bit of room. So what if your lap bar is a little high. If you're sitting down, holding on like the rules state, you won't go anywhere. Maybe I'm the only person to notice this, but riding with your hands up is actually considered "unsafe" and "against the rules." It's just so widely accepted that it doesn't actually cause any harm that parks don't try to stop it. They post signs and warnings about keeping your arms inside the car for that reason. You won't ever see a Cedar Fair photograph of people riding with their hands up.
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This is your life, and it's ending one minute at a time.
This was the most striking wake up call I have ever had. I quickly changed my thoughts about safety. I'm suprised that more 'enthusiasts' haven't resulted the same fate as the woman who died on Raven. In the end, It's the parks management to create safey policies and up to the ride hosts to enforce them. Idiotic stunts such at the ones pictured and the one I pulled is a safety hazard. It may not be the first, second or 50th time you do it, but eventually fate will catch up. I've seen this story from pretty much every possible way and I'm happy to see such a reaction from Holiday World and Cedar Fair. This leaves one question to the parks who still allow such actions. Why are you waiting for someone to DIE before you start enforcing safety policies?
I guess the one thing we can all do is point out to a ride operator is you see someone breaking the rules. Sure, it can become into a "he said- she said", but the benefit of this is perhaps the idiot in question will think before trying something stupid again. Either that, or just tell someone to sit down, shut up, and ride if you see them acting up.
It should also be noted that while the incident at SRM was at least one of the reasons why these letters went out, enthusiasts breaking rules at events has been going on long before SRM. Cancelling the event is just the first positive step in teaching people to behave IMO.
-Sean
Alvey and his gang are a big part of the problem. His web site, along with the participants, just reek of an attitude of being above the rules, IMHO.
I do think that certain people have gone way too far, and I totally support Cedar Fair and Holiday World in what they are doing. There are too many people that think they are above the rules, and are entitled to special privileges, just because the spent money to join a club. They are not fun to be around at all.
Matter of fact, I would be delighted if Cedar Point turns Coastermania into a season pass holder appreciation day, and allows only pass holders to participate. At least only true fans of the park would show up, and I bet there would be very little childish whining and complaining. I attended Coastermania mainly because I'm a fan of the park, and I enjoy the presentation and the free food. I felt totally embarrassed however to be part of a group of people that had to be warned by Janice Witherow to be nice to the panel of VP's, probably because of past behavior. Some people just need to grow up and get some balance in their lives!
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I'd rather be in my boat with a drink on the rocks,
than in the drink with a boat on the rocks.
Not to slam you but even if Cedar Point were to limit their Coastermania event to just season passholders, that doesn't mean the whinning and complaining will stop. Remember, quite a lot of people that attend Coastermania are season pass holders to begin with. I see no reason why people would stop complaining because they are a "true" fan of the park.
-Sean
Lord Gonchar said:
"just want to applaud Will Koch for being the first to have the proverbial "balls" to let the enthusiast groups know that the industry doesn't revolve around them."
I think you hit the nail on the head, Lord Gonchar... Thank you!
Sean......awesome post to you too. You tell it like it is, and I agree with everything you just said. These parks DO NOT owe as anything. So many parks go out of their way to accomodate us at these events and there are always the slimeballs who if you give them an inch they take a mile.
I can see more parks cracking down on these events and perks, and it won't be pretty.
I see some of you would rather not associate yourself with ACE anymore. Please keep in mind that it's not the ACE's fault, or any club for that matter. All organizations have thier psycho members, as well as those who think nothing of abusing their priviledges.
I don't blame the Koch's for their decision to not host any events for next year.
Maybe these clubs should seriously consider taking action against their members who break park rules or who threatens the parks or makes a scene when they don't get what they think they deserve.
When one member ****s up it makes the whole organization look bad. Hopefully HW's decisions will help the clubs take more notice of their members and weed out those who are only in the club to cause trouble and have nothing better to do than bash the parks and EXPECT the parks to cater to their every request *just* beacuse they think they deserve it.
-Tina
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Gimme speed, height, airtime and plenty of LAUNCH!!!
I have to admit, my friend and I were shocked when I discovered the 'two-click' rule. I had never ridden a coaster without the lap bar being within a click or two of my stomach, until a ride on the Raven. I rode in the infamous seat with a slightly loose seat belt and loose lap bar. I felt the negative g's on that ride and was instinctively drawn to 'hold on' when I felt the fifth drop. It seems so ironic looking back on it now.
I can't imagine how someone, ESPECIALLY as a member of a coaster enthusiast group, could be oblivious to the dangers of trying to stand up. It was, and still is, an accident waiting to happen.
I understand Holiday World's position, especially as a business owner. However, to correct the problem, the fix will have to come from BOTH sides. The parks cannot allow this type of behavior from any guests (enthusiasts or not) and the enthusiasts have to police each other and take a stand against this type of action.
Of course, if there are people that are still willing to take such risks, it is just a matter of time. There luck WILL run out....
To be honest, I was hoping there would be a SRM 2004, solely to remember the departed, both as a memorial and a learning experience for us all. Let us not forget....
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Fever
I really enjoy the Simpsons. It's just a shame that I am starting to LOOK like Homer.
I must say Bravo to Will and Holiday World as well. I knew things were getting out of hand a couple seasons ago when Will and the gang started noticibly enforcing rules. The rules were then broken more and more (by only a handfull) and that caused a major cracking down. Well, as some defied the rules, it lead to death.
Truth is, even if it wasen't Tamar or even at Holiday World, it would have happend sooner or later.
This accident has come as a blessing towards the industry. It happened at one of the most compasionate parks, it showed that rules are there for a reason, and it was handled differently than any other accident I have seen (even Disney has handled their accident differently then they ever had) . It has shown all of us that safety should be taken seriously and that it proves that it can happen anywhere, anytime, to anyone.
So, I salute Holiday World in this matter. I would rather have an SRM '04 of course, but there are very good reasons not to. I hope others will be educated on this matter and learn to play it safe. I hope as time passes, we can gain trust back with the parks, because we love them so much.
Ride safe, folks.
Get something important through your heads: This is not about lap bars. This is not about counting clicks. This is not about what is and isn't safe. It's not really even about standing on coasters.
It's about trust.
Holiday World trusted us, again and again. And as a group, we have violated that trust. Repeatedly. Don't believe that? Then why did they have to post guards along the footpath during the photo walk-back? Why did they have to give a quick lecture on riding safely? It's because we had already proven that we couldn't be trusted.
And then we went and proved it again, this time causing a fatal accident in the process.
From the stories I have heard, Holiday World should probably have started refusing enthusiast events *years* ago. They didn't because they recognize that most people in the group respect them. This year proved that "most people" still isn't "everyone."
Holiday World has decided...with good reason...that we as a group cannot be trusted. That trust is gone. Now it is up to us to try and earn it back.
--Dave Althoff, Jr.
I was at the '97 SRM, so I, in a way, watched the whole Holiday World thing grow right in front of my eyes. I was there when it felt like a secret....like we were on to something that someday would be huge...like we had made our own discovery, with the Raven, the Koch family, the park, the whole experience. Its a place that I really hold in my heart, and there are few other places in the world that I can really say that about. That being said, finger pointing and blame isn't going to come from me. I know its not an issue of all enthusiats (and especially not just ACErs, or Zombies, or CBuzzers or whatever) and its not just an issue at Holiday World.
Its a problem with the culture as a whole.
Hopefully this will change. The notion that blaming parks or blaming enthusiasts or blaming the internet or blaming the Alveys or blaming my Aunt Edna is beyond me. Its something that we all share together in one way or another as a culture.
That being said, I am all for abiding by the rules. However, the issue that I need my lap bar all the way down to my lap all the time is something that I have a hard time swallowing. PTC, for example, knows exactly how many clicks there has to be...and parks, especially at events, enforce that. Anyone remember URC day after Coastermania in 2000 at PKI? We must have heard 100 times that night "3 clicks, 3 clicks, it has to be 3 clicks, get it to 3 clicks, 3 clicks...." on The Beast. On an average ride I just stick my belly out a little bit, maybe lift my knees up, and I give myself an extra inch or 2. If that really and truly is breaking the rules at a park, I'll just have to plead innocence out of stupidity.
.. and I would expect this kind of decision to spread among parks in the next year or two.. Just my opinion there, I hold NO inside info on any parks plans reguarding events.
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June 11th, 2001 - Gemini 100
VertiGo Rides - 82
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