...besides...I'm sure whatever made me mad was perfectly valid at the time! I've grown up a bit and realized that if I boycott EVERY perceived slight...I'll no place left to go/shop/talk coasters, etc! :-)
...in fact SFMM is the only place I've sworn off in the present! *** Edited 1/25/2006 2:25:23 AM UTC by Jeffrey R Smith***
I've also been to places where the employees are all smiles because they really do enjoy working there. I prefer the latter.
Call me a snob, but there is a difference. I'd rather get good customer service from folks who are actually happy to give it.
Hmmm...there might be something to smiles and fresh paint. Perhaps service employees could take a regular rotation as a painter or carpenter. Then there's that element of pride in serving customers who are not only enjoying good service, but your work too.
And employee stock helps too. ;)
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