Problem with Club Renewal by Credit Card

EchoVictor

Monday, March 15, 2004 6:01 PM
After realizing my membership had expired, I tried to renew using the "online" option. Both times, I got a "error charging credit card" message. The first time I was using my new Visa number, so I figured I'd go back and use the old valid MasterCard number upon which the original account was based. Both times, same error.

Am I doing something wrong? 'Cause these pop-ups are getting really annoying....

Later,
EV

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Jeff

Monday, March 15, 2004 7:26 PM
Jeff's avatar
When did you try and what was the specific error it gave you? I just tried a test and it worked OK. I don't see any charge attempts (other than my test) since early Sunday morning.

Jeff - Editor - CoasterBuzz.com - My Blog

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EchoVictor

Tuesday, March 16, 2004 6:00 PM
First try: Friday AM

Second try: Monday about noon

Third try: one minute ago

Error Message: "Card Process Results

There was a problem charging your credit card. (Error code: )"

A screen before said "Transaction Process Failed"

Later,
EV

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Jeff

Tuesday, March 16, 2004 9:18 PM
Jeff's avatar
Weird. Well, I guess all I can suggest is to use the mail-in form. It's not as fast, I know, but that's all I can really suggest. Two others processed OK today.

Jeff - Editor - CoasterBuzz.com - My Blog

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EchoVictor

Thursday, March 18, 2004 4:21 AM
Jeff,

I just tried and succeeded from my home computer. The problem must've been something to do with the firewall at work. Thanks.

Later,
EV

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