New general manager at Busch Gardens Williamsburg will focus on guest experience

Posted | Contributed by Jeff

As the president of Busch Gardens Williamsburg and Water Country USA, David Cromwell said he hopes to foster a guest-centered culture at the parks and strengthen their partnerships locally and statewide. Cromwell, 36, was born and raised in San Diego, and has spent his entire career working in theme parks. His first memory of visiting a theme park is from the third grade, when he saw the Shamu killer whale show at SeaWorld.

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