Tips for SFA?
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
It's a new season for the park & I hope they've started fresh this year with new employees,after all most of the staff working in the rides dept. are seasonal employees who may not be interested in working there this year,I'll find out just what the situation looks like upon my visit to the park tomorrow.
Maybe the park has weeded out individuals who this season, but once you are in a management or leadership possition, you usually stay! Take it from me, the majority of TeamLeads and Supervisors are re-hired at the park, and those are the most influenticial people. If they are model employees, so will the Assistant Team Leads and Team Members. Six Flags America needs changes throughout the entire hirachy!
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
Zero-G said:
Bad employees are not bad just one day, they do the same thing over and over the entire season.
So how do you know that they are bad employees if you only visited once. Based on that statement, you would have to visit multiple times "over the entire season" to conclude that they were bad employees. The only thing you can conclude from one visit is that they were having a bad day.
If you don't want to make the trip from Ohio to visit this park again, that's certainly understandable...it's a long trip and it cost some dough to make a trip like that. But to criticize the entire SF "heirarchy" based on one trip is a little over the top.
Don't get me wrong, I am not saying that SFA is a quality SF park...I just think you are unfair in how you draw your conclusions.
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"Ever hear of Plato, Aristotle, Socrates...Morons!"
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
*** This post was edited by Zero-G 4/13/2003 11:03:26 AM ***
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
freakylick said: The only thing you can conclude from one visit is that they were having a bad day.
If they are good employees then if they are having a bad day they should put a happy mask on and deal with it. I was just hired as a ride op this year at SFWoA and one of the main things they have taught me so far is that I will always put the guest first. Put the guests day above my bad day. If I'm having a crappy day I will keep it to myself and still be able to smile and greet guests and make them feel welcome- not like they are an inconvieniance to my day.
I have not been to SFA but if the employees are as Zero-G described, and they were having an 'off' day then they should still all be fired for those kind of actions. It is those 'off' days that make people not want to return to a park- and they won't. No one is gonna write them off as just they 'caught the park on a bad day', it is only natural to assume it will be like that any day they will visit.
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Formally Suspended Andrew, proud member since May 2001.
...seeing as Jes has paid Six Flags America to entertain him, I think he has every right to complain about the service. He didn't go there to see whether the employees were having a lousy time of things or not, and I bet he doesn't care.
Their job is to keep the guests happy. When they don't do their job, the guests go elsewhere.
Some people still have *standards*...and that goes for both the guests and the parks.
*** This post was edited by Chernabog 4/13/2003 5:31:46 PM ***
Chernabog said:...seeing as Jes has paid Six Flags America to entertain her, I think she has every right to complain about the service. She didn't go there to see whether the employees were having a lousy time of things or not, and I bet she doesn't care.
Their job is to keep the guests happy. When they don't do their job, the guests go elsewhere.
Some people still have *standards*...and that goes for both the guests and the parks.
1) Who is Jes?
2) I paid Six Flags as well and I don't think their service was bad last season. In fact, I think their service yesterday wasn't half bad for a opening day yesterday. Keeping in mind they were running one train on S:ROS, Batwing, and Joker's Jinx and Two on Wild One and Roar and the wait times were less than 15 minutes on each ride. The park is not trashy, in fact I noticed more people walking around with a dust pan and broom than I did all of last year. All of the restaurants were open including the Lucky Albatross which I have never seen open in the 15 years I have gone to the park.
3) However, I do agree, IF someone is having a bad day then they shouldn't let that spill over into the repoire they have with other guests. However, I know I am human, and when I go to work and have a bad day, I have tendency to let out my steam one way or another, sometimes I am able to keep it inside of me, but that will effect my emotions and the way I do my job, on the other hand, push me to far and may see a side of me only few humans see in their life time. Everyone has a breaking point and to say swallow it and put the guest first I think is asking a lot of an employee that makes minimum wage, particularly an area like Washington, D.C. where there an abundannce of minimum wage jobs but not enough people to fill them. If you think your park experience was bad now, wait until all of the ride ops leave for a job at McDonald's because they were fired for having a bad day or trying to have a little fun at mundane job where some guest (or in this case an employee from and another park) wants to purposely leave his lap bar loose to see how well the ride ops are doing their safety check.
4) Zero-G while the it's unexcusable for an employee to hop on back of the train at S:ROS and ride it into the station, what you did by deliberately setting the lap bar at a position that would compromise your safety and perhaps the safety of the people around you is equally if not more irresponsible. The difference being is you knew better as opposed to the average guest who might not have known better and just thought they might try it to get a little more air time. You did more to compromise SF inc and increase their liability then any guest in that park and that day. Not to mention the financial trouble you could have caused the park. The park could have lost an enourmous amount of money from bad publicity because of another roller coaster accident at a time when the amusement industry couldn't afford to have another black eye. Just to avoid the inevitable response that it is the ride ops responsibiltiy to check your lap bar, amusement parks wouldn't need ride ops to baby sit guests if all guests would get in the train, fasten their lap belts tightly and pull the lap bar down on them snugly.
4). SFA Ride Op's did a more than adequate job checking my lap bar and seat belt yesterday, even noticing that I had the wrong seat belt on one time.
*** This post was edited by coasterguts 4/13/2003 5:25:59 PM ***
*** This post was edited by coasterguts 4/13/2003 5:43:49 PM ***
BTW, Jes is me, and thank you for realizing I'm a Dude Chernabog!
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
Zero-G said:
I don't think it's unreasonable to assume that there are going to be guests who don't pay attention or for that matter understand how tight their lapbar needs to be, but I am paying to have my lapbar checked. I am paying Six Flags to assume responsibility for what happens to me while on their attractions. In this particular case, they did not fufil their responsibilty, and I had to lower my lapbar to a safe position after they decided everything was "All Clear."BTW, Jes is me, and thank you for realizing I'm a Dude Chernabog!
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Jes
Jes's Roller Coasters DJ Jes
Six Flags Worlds Of Adventure Ride-Ops Crew 2002-2003(Find Me, Win a prize!)
Hey dude, you want to rely on someone making minimum wage to make sure you are safe then be my guest. Personally, I check my own restraints when I get in and let the Ride Op be the second check.
I honestly don't what the solution is.
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If you have a problem with clones, the solution is real simple—Stop traveling.
I personally witnessed a lot of good employee training while I was there - managers were trying to put "umph" into game operator's voices by talking them through their schpeels, ride ops were being thoroughly watched, etc. I actually saw a couple employees {on Roar in particular} getting into their jobs {SROS not as much - slow as can be, but still a good ride}
For crookedcoaster, if you're going there on a Thursday in April, I think you'll honestly get to ride everything, if not 5-6 times each - you should have a pretty good day, especially if it's slightly overcast. If MindEraser or Two-Face are not working you won't miss much - you can catch them at several other parks throught the country. But Wild One is a classic as are the other rides. My suggestion is just to start from the beginning, take a right hand turn by the swings, and be spontaneous about where you want to go next. Spontaneity {without a map} for me always makes for a good time, no matter what park I'm in!
For food, I really don't know what to tell you - maybe leave the park and check out Jerry's Subs or KFC just down the road.
The park was also very clean today as well,that's a big improvement over last year,not to mention alot of the food service staff were doing a good job handing stuff out as well ( I- fan if you're in skull island try & hit the pizza stand near high seas,they were giving out free homemade ice cream samples today & they were certainly of good quality,as was the lemonade for once) there wasn't any line jumping as well as very few ride breakdowns as well today.
coasterguts said:
Personally out of the parks I went to last year, I found SFA exceeded the majority in terms of customer service, cleaniliness and took safety just as seriously as the other parks on other chains do.
No, no, you're thinking of the other SFA--Six Flags: Anomaly. You know, the one that...doesn't exist?
SFA has been my homepark since it opened in '99, and I have yet to see it run efficiently. I keep hearing from different people how much it improves each season. I'm sorry, but it's my opinion that these folks are dillusional. Since day one, SFA has had rude employees, a disregard for safety, uncleanliness...and I think the park's layout was designed by this guy.
I've been to three other SF parks (SFoG, SFGAdv, and SFoT), and none of them are even close to how lousy SFA is.
Believe me, it's great to have a few very good coasters so close to home, but that is the only reason I ever visit (well, except that their season passes are dirt-cheap compared to its sister parks). I hate the atmosphere, the attitudes, and the lack of customer service.
Listen to Jes on this one...
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-Vater
'These pretzels are making me thirsty.'
Take a ride...
*** This post was edited by Vater 4/14/2003 1:27:23 AM ***
BATWING FAN SFA said:
The park was also very clean today as well,that's a big improvement over last year,Batwing Fan SFA, I thought the park was clean last year, especially after putting out all of the trash cans but there is always room for improvement.
*** This post was edited by coasterguts 4/14/2003 6:27:26 AM ***
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