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A newspaper reporter drills a Six Flags Great America PR person asking why one of the newspaper's employees was booted for smoking in the park.
Read more from The Daily Southtown.
[Ed. note: This tends to read more like an editorial than a news story.]
But I say, good for the park. I wish Cedar Point would start doing this.
If the policies are well marked
There were markings at the smoking areas, but that hardly does anything. Sitting in front of the Magnum bathrooms, there was an older guy a couple feet down from us who lit up. I watched a couple gold-tag employees walk right by without saying anything.
The whole thing was a BS PR move by the park. I don't have a problem with them making the decision, but they needed to follow through not only on signage but also on enforcement. And I said it in April, if they can't enforce "No Smoking" in the queues (where its been banned for years) how in the world do they expect to enforce it in the rest of the park?
I did notice that they are missing a great opportunity to put smoking signs every 10 feet. Just print "NO SMOKING" with a list of the smoking areas on the side of every garbage can lid. Then there is no excuse for smoking outside those areas because there are actually signs pointing it out.
That said, all CP has to do is post big signs at the entrance gates stating that smoking is allowed only in designated areas, and on each park map handout.
Putting "NO SMOKING" on each trash can is a little overkill, and something I wouldn't rather see all day long at an amusement park.
As for people smoking outside of the designated areas. There will always be jerky people who think they are above the rules and will do as they please. Throw 'em out on their a$$es if they break the rules!
-Tambo
*** This post was edited by tambo 9/13/2007 2:14:52 PM ***
The complete lack of "No Smoking" signage is the other problem. How do you tell people to go to a smoking area when there are absolutely ZERO signs telling them to do so. There are signs saying designated smoking area, but none around the rest of the park saying "No Smoking".
Until that happens, their attempt at going smoke free will be a complete failure.
Many say to go by the one warning rule, then ejection. Thats nice and all but if you look at the whole picture its near impossible. If you have a guest who is smoking and the employee stops them, corrects the action in the first warning, then the employee and the guest continue about there day, how do you measure which strike it is? There are tens of thousands of people in the park daily, not to mention thousands of employees. What are the chances that this employee runs in to this guest again, let alone they run into them again while they are in the middle of smoking which can be done in a small time frame. Now what are the chances that this happens and the employee even remembers who this guest is? Everything wont line up like that which is why in the end you have a habitual rule breaker that keeps getting warnings but no action is actually being taken.
Now should they be removed from the park? It is a rule being broken and despite the impression this article gives off there is more then enough signage. A guest saying they didn't know about the policy is lying or so unaware of their surroundings they shouldn't leave their home. When you go to a Six Flags theme park you have your signs posting all the park policies at the entrance, and sprinkled a few places through out the park. This is a huge sign. Next every trash can sports a sticker that sports a no smoking sign. Every employee throughout the park has the same no smoking sign posted on their back. Also every employee wears a no smoking button. And you add to that announcements over the park speakers through out the day, you cant avoid it.
Six Flags has come a long way from when the policy was introduced and done every action to inform the guests of the policy. "Melendez told me she didn't recall seeing any such signs....Melendez said she didn't see the designated smoking areas, and if identifying signs exist, they should be larger so smokers know where they are." I find this statement hard to believe. So if Six Flags is doing everything to teach of this policy, and it is broken, shouldn't the enforcement be ejecting people from the park?
The person is asking for reimbursement for their tickets and hotel they paid for to enjoy their weekend getaway. Should Six Flags be offering reimbursement for this persons ruined weekend? Or are we at the point in time where this person should be taking responsibilities for ruining their own weekend?
I tend to agree with there is something left out of the story here. Most people in the business of public relations are not going to throw a paying customer out for such a simple violation. I would tend to believe eviction would come if the person(s) became disorderly or threatening.
A warning for anyone seen smoking in an inappropriate area seems justified for a first offense. Second offense, yeah, I boot your butt back to the parking lot....
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