SFNE:Who brought the Kryptonite?

Ok, I am not usually one to complain, but for the second time this summer I went to SFNE and SROS broke down big time. We spent hours in line and never heard anything from the Ride ops. They finally came around and said "you might want to try another ride cause we don't know how long this will take." Now I fully expect rides to malfunction and need repairs but I also expect some common courtesy to tell the public what is happening. Rides at SFNE seem to malfunction a lot more than other parks, well parks other than SF's. Finally after we had left the park for a while they got it running again. We returned to what was the longest line I have ever been in for this ride. I only stuck it out because this was the second time in a month that I was trying to share this ride with a friend who had never been on it before. The last time we went which was also on a Sat. it broke for the whole day. We did eventually get on it but when we got up there they were not allowing you to pick your seat they just let 36 people in and that was it. Then due to this policy which certainly was not speeding up the slowest I have ever seen a two train op run, my friend and I were split up because there were two trios on the train. So much for sharing that first ride. Its still a great ride but SF really needs to learn how to handle things. Until they do they will remain the "K-Mart" of theme parks. They also need to do something about the smoking in lines, perhaps a "smart" death ray that strikes down all smokers?

"We spent hours in line..."

You should have asked for (or insisted on) some exit passes. If a coaster breaks down, I will wait 30 minutes at the most for it to come back up. Besides, isn't it better to get on something than sit there and complain about getting on nothing?

Why are you so surprised that they did not tell you what went wrong with the ride? They almost never do!

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"X" marks the spot in 2001!

We only went to ride SROS. The last time we went it broke down for the entire day. I don't need them to tell me what is wrong I just need to be told that something is wrong. Yes we waited longer than we would normally at a busted ride but it was only because that was the ride we came for that day. My friend had not been on it yet despite waiting a total of 6 hours split between two days. The last time we were there we were in a 3 hour line and it broke down when we got to the station.

at least you had a dry three hour wait.last year at SFA we stood in line for three hours in the rain for our first ride on s:ros.