My Web host sucks ass

Friday, September 5, 2003 11:56 AM
Just thought I'd share that due to the incompetence of my host, the site has been down for not one, but two 75 minute periods of time, then another 8 minutes just a little bit ago, all due to power problems they're having. 99.999% uptime my ass. They're a lot cheaper than my previous arrangement (so I hopefully dig myself out of the hole from hosting it myself), but I don't know if it's worth the frustration of this nonsense.

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Jeff - Webmaster/Admin - CoasterBuzz.com - My Blog
Blogs, photo albums - CampusFish
What time does the water show start?

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Friday, September 5, 2003 11:59 AM
It's quite a bit slower then your old setup too Jeff. It really seems to lag sometimes no matter if I am at home on Dial up, at work on a T1 or at Jen's on DSL.

Knowing you may actually get out of the red however, makes it bearable.

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If given the choice I'd choose a hamburger over a hotdog anyday of the week.

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Friday, September 5, 2003 12:09 PM
Actually, that's probably just the routing to wherever you are. It's actually faster for me, though with just slightly higher latency. From the server you can ping Yahoo in 2ms. They've got more bandwidth than God, it's just that their customer service blows and as we learned today, their "uninterruptable power" is a myth.

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Jeff - Webmaster/Admin - CoasterBuzz.com - My Blog
Blogs, photo albums - CampusFish
What time does the water show start?

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Friday, September 5, 2003 12:10 PM
I wondered what was happening. Glad you're back up and running, Jeff ;)

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2004 Coaster Calendar now available. Order in advance and save. NOW ACCEPTING PAYPAL! See S&D Greetings for details.

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Friday, September 5, 2003 12:11 PM
I get that lag all over the place too. My girlfriends house (cable), her college computer (t1), my work (t1) and my home (dsl-wireless). It doesn't always happen, but once it does, it continues for three or four "links".

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Brett
Resident Launch Whore

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Friday, September 5, 2003 12:12 PM
What do they say they will do in return in their Service Level Agreement? You might want to also write to the head of the company. Depending on who the host company is, you might actually get results. (btw, I hate Verio.)

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Missing the Fallen:
King Cobra 1984-2001
The Bat 1981-1983

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Friday, September 5, 2003 12:19 PM
I've talked to the owners. In fact twice today. I said if I were running enterprise applications I'd be gone already and would've never paid them a dime.

Brett: I see you're connected to someone connected to AT&T. Clearly there must be something up with their peering agreements to UUNet and Level 3. Like I said, I'm as reachable as Yahoo, only 2ms away (and actually it appears down the street), so the connectivity is there. It still can't beat being one hop from Sprint's backbone, but I just can't afford to do that anymore. It's too expensive and I'm tired of bleeding cash and not getting ahead.

I wish I could go back to www.crystaltech.com. I can promise you that no one in the hosting industry has better support. Unfortunately, to get a box there and pay for the extra bandwidth I'd need, I'd be right back around a grand a month, which is getting close to the $1,200 the T-1 was costing me.

Sadly, good quality hosting for high traffic sites is expensive. If the club didn't catch on there'd be no CoasterBuzz.

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Jeff - Webmaster/Admin - CoasterBuzz.com - My Blog
Blogs, photo albums - CampusFish
What time does the water show start?

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Friday, September 5, 2003 12:54 PM
So the words to the nice people out there that peruse this site....pony up and become a club member!

Even if you never go to an event (yours truly), it's worth the $20 a year to hang with pals online, and talk a bunch of crap about everyone here's favorite topic: Coasters!
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Rob - Jerk/Loser - Standing up for the unfunny and unattractive. - Click here for details

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Friday, September 5, 2003 1:08 PM
...pony up and become a club member!

I did, finally ;)

mOOSH [would like to meet Jeff's web host...lol]

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2004 Coaster Calendar now available. Order in advance and save. See S&D Greetings for details.

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Friday, September 5, 2003 1:21 PM
Wow... how much bandwidth does the site suck down, Jeff?
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Friday, September 5, 2003 2:05 PM
you shouldn't curse...
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Friday, September 5, 2003 2:21 PM
Bring back the T-1!

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Walt Schmidt
Virtual Midway

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Friday, September 5, 2003 2:34 PM
I may have mentioned this before -- another discussion site I frequent and Listen-To (in my signature) use VenturesOnline.
They seem, to me, anyway, like they're comparable in scale to Coasterbuzz.

They've been very, very reliable hosts.

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--Maddie--
What do I Listen-To?
May the Schwarz be with you.

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Friday, September 5, 2003 2:46 PM
They don't say if they do Windows hosting, and I worry any time they don't indicate what backbones they're on or if they're redundant (which admitedly my T-1 wasn't, but it was only out twice in two years).

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Jeff - Webmaster/Admin - CoasterBuzz.com - My Blog
Blogs, photo albums - CampusFish
What time does the water show start?

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Friday, September 5, 2003 3:42 PM
I have never had a serious problem with the company we use for hosting. We host about 30+ domains and have yet to receieve a downtime complaint. This company also offers 99.99% uptime. I wonder if they are one and the same...

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Do the Moo Shoo!

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Friday, September 5, 2003 5:03 PM
If you want what is seriously the best network in the USA, and the best priced you'll ever get, go with www.rackshack.net. They don't currently have any P4 Windows servers, but they're restocking the whole time. I've got three servers with them (and have for nearly 18 months) - downtime is always caused by us - the network is never down. A few months back, they had a transformer blow in their datacenter, and managed to go on with the whole center and 10,000+ servers with nothing but backup power generator for around a week.

If you know exactly how to run a server properly, which I presume you do Jeff, they're the most spotless machines you'll find. If you screw something up, they won't exactly be there for you, but that's really the only problem, which isn't a problem because you're paying for an unmanaged dedicated server.

They've got something like a 15Gbit connection these days, and are adding new 1Gbit connections all the time. See their network: http://www.rackshack.net/english/aboutus/networks.asp to get an idea of the scale and redundancy of this place. There's no SLA - the service is "as is", but "as is" is basically 100% uptime (as said, unless you happen to screw something up). But seriously, this isn't a case where you're sacrificing price for quality.
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Total Thrills Amusement Guide
Australia's Premier Source for Thrills!

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Friday, September 5, 2003 5:06 PM
Web hosting is like Cable TV your charged for it no matter whether its working or not, I go round and round for my buisnesses site, I got pissed and just canceled it, have have better uptime with free angelfire and tripdo sites

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Friday, September 5, 2003 6:41 PM
Judging by the prices and the type of hardware offered, I'm pretty impressed with rackshack.net, certainly a better deal than what I've got now, but my current host isn't too bad either. Hell, the inclusion of a control panel such as Plesk, as opposed to something clunky like Webmin alone makes it better. Too bad they don't have any FreeBSD boxes...

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Joe Cernelli
Shedding off one more layer of skin, keeping one step ahead of the persecutor within.
-Bob Dylan

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Friday, September 5, 2003 8:30 PM
How much bandwidth do you need a month?
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Friday, September 5, 2003 10:01 PM
Plesk is the best Server Management tool I have used to date. I am not saying there is or is not a better one... just that Plesk is my favorite so far.

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Do the Moo Shoo!

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