employees on the lift

I currently work at an amusement park in Pennsylvania as a part time supervisor. I was wondering if any other parks require supervisors or employees to walk up the lift and discuss what's happening/reassure the guests that they are safe ect. I have been to other parks and watched guests sit up on the lift and no one came to them. Anyone working at a park or stuck on any coasters that could answer this question?

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Life is a roller coaster . . . enjoy the ride

Policy should be that trained employees/supervisors should walk the lift when the ride is stuck for over 5 minutes. Guest need reassured. Always safer in than out. A walkdown is the worst thing to do. Never wish it. And walk up normal speed. If you run, they think the thing is on fire or something.

A park I work at in IL (ahem) has the ride ops "host" the train if stopped briefly on the lift. Reassuring guests is a must so you don't have angry patrons returning to the station, having not been assured that everything was ok.

Walking up 200' of stairs is mighty tiring, I'll tell ya that! :)

Will, which parks did you go to where the ride ops didn't host the train on the lift/blocks? I can't remember any that I've been to.

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If you are looking for trouble, you found it. -- Steven Hawking

Speaking of Bull, is there a fast path from the station to the lift and mid-course?

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Jeff
Webmaster/Admin - CoasterBuzz.com

I am a supervisor at Lake Compounce and we do have the policy to go on the lift to reassure guests of the situation. Only supervisors or specially trained staff are allowed on the lift hills. I must say i like climbing all the steps and I enjoy the view that we can get. It is also great excersise climbing the steps in 90 degree weather.

As for the Bull, my guess is that you'd have to follow the track from station to the lift/midcourse structure.

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Scott W. Short
scott@midwestcoastercentral.com
http://www.midwestcoastercentral.com

I got stuck on the lift of the Georgia Cyclone in the front seat ( anyone else who's been there knows what I was looking at! ) with my girlfriend twice on the same day. The first time was for an eternity. One of the ride ops did walk up the hill and entertain the train with some serious funny stand up lines. The second time, must have been less than five minutes because we didn't get a show. The fun part of it though is you would be sitting in the silence, and then BOOM you were half way through the Cyclone without warning....... *** This post was edited by p_c_r on 1/30/2001. ***

On Space Mountain ( DLP ), a cast member must go to take care of the guests, reassure them, chat, joke, etc. as soon as there is a 101 ( the code when something don't work, in this case, the attraction. ). We must also evacuate the catapult ( the cannon ) as soon as we are 101.

In regard to the bull question. There really isn't a fast way to get to either. The sections are under lock and key as are all coasters. You have to leave the platform and go down a service staircase then walk on the ground to the lift and to the mid course brake.
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BMCOASTER

bmcoaster@wi.rr.com *** This post was edited by BMCOASTER on 1/30/2001. ***

That's what I figured, as I seem to recall that the track between the lift and station is not connected by catwalk.

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Jeff
Webmaster/Admin - CoasterBuzz.com

Speaking of long walks from station to blocks/lift...

I feel extremely sorry for the future Nitro ride ops if there is a set up on the ride...The block brakes on this thing are *extremely* far away from the station! They're probably going to have block brake speakers and have someone assure the guests that everything will be moving shortly, because it will take at LEAST five minutes to walk to the blocks and then up all of the stairs. Maybe they should invest in a golf cart... :)

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If you are looking for trouble, you found it. -- Steven Hawking

I was at cedar point waiting in line for the mantis and the train stopped about 20 feet up the lift and no one went to the train to talk to the guests, also while at cedar point I noticed that mill force didn't have stairs to go up the lift. what would they do in the event of a walk down? Bring a fire truck in maybe? Being trained to talk to the guests on the lift I have been through many breakdowns and we are required to talk to the guests before the train moves to inform them that the ride will (hopefully, but not guaranteed) will be moving shortly and that the guests should keep their head against the headrest because the train will jerk a bit when the lift starts. I'd say the biggest question I have had to answer is will the train go backwards.

I was stuck on Double Loop at SFO for about 10-15 mins this year, and nobody came up, or talked from the speakers.

How does one get down from MF's lift hill?

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Randy Hutchinson
You build it, I'll ride it...eventually

Gravity

I belive there is some kind of elevator car that runs up along the lift incline.kind of like what disable people have on stair cases to get them up.

Mongoose said:
"I was stuck on Double Loop at SFO for about 10-15 mins this year, and nobody came up, or talked from the speakers."

Yeah well that's Six Flags Ohio...that's different. :)

hothitz said:
"I belive there is some kind of elevator car that runs up along the lift incline.kind of like what disable people have on stair cases to get them up."

Yes, you are correct. There is a service car that only maintaince and managers go up in. As for a walkdown, if it actually happened on Millennium, (I've heard) it could take as long as 2 1/2 hours to get all 36passengers down, because there is only room enough for 2 (i believe) extra passengers in the service car.

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Corey
Ride Op
Magnum XL-200 - '01

Once S:ROS at SFDL got stuck on the top of the lift (once? who am i trying to kid? it got stuck like every 15 minutes that day) and one of the ride op's went up there, he was jogging at first but as he neared the top he was practically crawling... when he came back down everyone in the station applauded him for his efforts

LMAO that totally sounds like me on my first trip up the stairs on America's first hyper twister coaster. I thought I could easily make it all the way to the top where the train had stopped by taking two steps at a time...uh uh! I was out of breath at the halfway point! A nice gust of wind blew as I was climbing and let's just say, I didn't need that at all.

Well, I finally got up to the train and I couldn't speak! I was completely out of breath. I recovered after a couple of seconds and told everyone it'd be ok. They were calm and cracked some jokes ("Can I have something to eat up here?") and everything was all good. After a couple of minutes they were on their merry way.

And so concludes my story, thanks for listening. ;)

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If you are looking for trouble, you found it. -- Steven Hawking