Angry with SFWOA

Monday, April 28, 2003 12:13 PM
As I have mentioned before a friend and I were chosen to be on a TV show for discovery...
we taped the show and whatnot...they gave us free Six Flags Season Passes...for SIX FLAGS MAGIC MOUNTAIN!

but we couldnt process it there...we received the passes at 11:30 at night and we left the hotel at 8 am to fly back...and the park was closed anyhow

So I just called SFWOA to see if we could process the pass here...I explained it to her...all of it...but she said we would have to buy a new pass or have it processed at SFMM!

Yeah Im going to fly back to SFMM to have it processed (wish I could) GAH!

any words of advice?

Monday, April 28, 2003 12:17 PM
Hate to tell you but that is SF policy, its the only way to keep internet savy people from buying a pass @ SFKK, lets say and then getting it processed at their home park (SFGAm) where the price of a season pass is far more expensive.

Summer 03-CP, HP, Canobie, SFNE, SFWOA, and SFGAm.

Monday, April 28, 2003 12:17 PM
No reason to be angry with WOA. It's out of their control.

I would try to contact Six Flags main offices and see what could possibly be done.

Ah what the hell.....Magnum What?

S:ROS blew me away

Monday, April 28, 2003 12:19 PM
i know I shouldnt be mad at SFWOA but it just gets me lol
Monday, April 28, 2003 12:28 PM
You should contact SFMM Guest Relations. Remain calm and explain the situation to them as simply as possible and ask if they can help. Perhaps they can help you deal with SFWoA.

BTW...if you were handed the voucher at 11:30pm and you knew you were leaving early why didn't you just ask right then and there what your options were?

Don't believe everything you think. - bumper sticker seen on 4/19/03

*** This post was edited by Mamoosh 4/28/2003 4:30:04 PM ***

Monday, April 28, 2003 12:31 PM
I think that if you calmly approach the situation with SFMM that they will iron things out for you. I am surprised they made this much of a fuss as the SFMM passes are much more expensive than SFWOA ones. I think someone between the two parks should be able to iron it out though if you are polite.

Bob Hansen

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Monday, April 28, 2003 12:54 PM
Yeah, you should try asking SFMM again about the situation. But if it doesn't work out in the end, just buy a new season pass. After all, that other pass was free and you didn't lose any money to get it. Pretend like you never got the pass. But only after you talk to SFMM.

A.K.A. Batman Bastard

Monday, April 28, 2003 2:15 PM
Yes, my daughter is upset about that also, personally, I told her to keep after Discovery Channel, Kiku and Annamarie, since Discovery Channel was the one who awarded the prizes, they are the ones who should contact SF and work this out, cuz it's not just peter and crystal, but the other teams can't use theirs either, since they were all from different places also. I know they have sent emails, but no answere yet, I say keep sending the emails to discovery channel, infact, I still have a couple of phone numbers, maybe the kids should try calling Kiku and/or Annamarie.

But, I think it is up to the people in charge of Thrill Rides Put to the Test at Discovery Channel to make this right, it was after all their show and their prizes.

Dream as if you'll live forever. Live as if you'll die today. "James Dean"

Monday, April 28, 2003 2:28 PM
Wow, Petie...thats a touchy one. However, given the lack of total guest services, I can't believe SFWOA would not understand and give it to you. I would also call the coporate offices in Oaklahoma City, and leave a message with Charles for Mr. Burke in New York.

Worse case scenario, call Cedar Point, and see if they can help you. What a coup that would be, eh? ;)


Monday, April 28, 2003 2:29 PM
So if you won a car from a radio station and it breaks down, you would go after the radio station? No. You would go to the company who made the car.

I'd go to SF and talk with them. Discovery channel has nothing to do with the processing.

CBClub member #30 and #364 (renewal)

Monday, April 28, 2003 3:05 PM
If I were in your shoes I would write to six flags corporate office with all of the dates and facts in order. They should be able to help you, it's juts a matter of connecting with the right person in the right place. Rules are there for a reason, but they are not impossible to break / get around / bend (with approriate reason). If you plan on visiting this weekend and need a more immediate solution, then a phone call to SF corporate office would be in order.

Irrelevant of the method of contact, you may still not recieve the answer that you are looking for.

If you do end up purchasing passes for SFWOA, keep receipts for them and send those to the corporate office with a letter and the passes from SFMM, asking for re-imbursement of the amount you paid.

In any case..... good luck!

Monday, April 28, 2003 3:23 PM
Try this number.


I was just recently given this number because I was still waiting for my season pass vouchers in the mail (I finally got them today). Anyway this is the Six Flags corporate season pass support line. It covers all Six Flags parks so they should be able to help you.

Hope this helps.

Arena football has arrived in the Windy City. Go "Chicago Rush"

Monday, April 28, 2003 4:12 PM
If the Discovery Channel gave you the pass I think you should go through them first. I think that SF has a rule that you have to live within 300 miles of the park you have the pass for. I bought mine online from SFKK and had to type in my zipcode to make sure I was with in range. Just made it by 8 miles.

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Monday, April 28, 2003 4:25 PM
Doubtful considering my pass is for SFOG a thousand miles away.

Six Flags corporate would be the first place I would call.
Ah what the hell.....Magnum What?

S:ROS blew me away

Monday, April 28, 2003 7:08 PM
the reason we didnt work it out the night we recieved it was b/c we didnt have time to read the fine print...I mean we have been there since 7 am and its now 11:30 at was a long day...

I can understand why they wouldnt give it to us...I mean they probably never get this kind of situation...but tomorrow I will call the main Six Flags seasons pass number (thanks for posting it)...then if that doesnt work I will call SFMM...I mean they should be able to help us it was the general manager who handed them out in the show (I think he was LOL)

At least I wasnt on planning on going to the opening day...

I know some of you easily say "buy one" but why would I when I received one for free? also I am poor...NO MONEY lol...yeah thats another story

I still think it was funny when the lady said I could have it processed at SFMM like it was nothing...

Im sure it will all work out...thanks for your input

Monday, April 28, 2003 8:13 PM
Pete, because the Magic Mountain pass costs more than the WOA one I imagine it would be a breeze for you (and Crystal) to find someone willing to swap the pass for either WOA passes or the funds to buy the WOA pass.

Either that or just hold on to the pass until when the show airs. I'm sure Six Flags will be more sympathetic to its "celebrity" ambassadors.

I also see Six Flags tickets and season pass vouchers on sale all the time on eBay. I'm not sure if yours are non-transferable or not, but obviously it isn't worthless.

Tuesday, April 29, 2003 2:07 AM
Whether they get to use the passes or not, they did get selected to be on the show, so when you think about it, that right there was a pretty good prize.

Still, it would be nice if they could use those passes this year.

Dream as if you'll live forever. Live as if you'll die today. "James Dean"

Tuesday, April 29, 2003 10:30 AM
Wow I am kinda surprised at all of the answers. Say this guy gets picked to get flown free to California, is completely cared for and taken to Magic Mountain and gets to ride stuff without waiting in line, and gets to appear on a major network show. . OK wait ,, are you not appreciattive of all that aready.

We are talking what? $50.00 maybe....

What would you have done if you were not selected? Bought one on your own?

Who told you that you had to fly out before the park opened that day?

Sorry given what I have read I am not feeling too bad about this. Put it up for sale on Ebay, go buy yourself one at home, and go have fun.

*** This post was edited by Markieb 4/29/2003 2:32:19 PM ***

Tuesday, April 29, 2003 10:42 AM
Well Markieb he would of had to stay for a entire week to get that pass processed. Remember SFMM is not open 364 days a year like Knott's is. This is the most likely reason why he couldn't get it processed. Also he couldn't just get up and reschedule a flight at the last minute.

Chris Knight
Be sure to download my latest NL Wooden Looping Coaster creation Dream Blast. Updated for NL 1.3!

Tuesday, April 29, 2003 10:52 AM
Understood that may be the case. I guess for me I would just be thriil about the trip, being on TV, ETC. ETC. ETC.

I know first hand that fighting for seasons pass problems is very annoying and difficult. Notice I said fighting.

I had renewed online and UPS lost my renewal. It took me 2 week, 10 calls, ( Gary Story, The Pass Office, My home park) and a lot of time and frustration to get a resend.

From my experience I just know it is not easy and probably will cost him more than $ 50.00 of time and pain to recover.

Good luck ! I wish you well.

Go gets lots of Tylenol before you begin your fight.
*** This post was edited by Markieb 4/29/2003 2:55:03 PM ***


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