What happened on X-Flight when you got there in the morning also happened when I went to the park in June last month. 
 
Basiclly, we all ran round to X-Flight, and this employee said he was gonna open the gate soon and reminded us no Running or Pushing otherwise he would get us thrown out of the park(he really meant it too) when a fairly large crowd now appeared, he went to get a Securtiy Guard to control the crowd with him but couldnt find one. So he opened the gate himself, he lead us round to the entrance constantly reminding us, No Running or Pushing, He walked backwards round to the entrance so he could keep his eyes on us(This was such a lot safer as the day before I went, they was a Major Riot trying to get to the entrance) when we got to the entrance, he said to us that there would be No Line Jumping or skipping rails and if he saw anyone do it, he would report us to security. 
 
So there, SFWOA can be a good park and at times have some good staff making sure everyone was safe walking round to X-Flight, Just a shame, it has to be every other day though it happens(One day it will be a Riot, One day it will be very safe) Also I am suprised at your comment on the food service people, I went in the Juke Box Cafe I think and service was terrible, they were slow, Food was'nt that warm, and the Girl on the Till didnt know what she was doing half the time, and only one till was open, Why not another??? Glad to hear you had a more pleasent experience though