That might've been me that tried to push the bar down and couldn't do it. Email me, I like to talk to people I could have met at CP.
As for the whole ordeal, it already makes quite the scene, even before the ride op has to tell the person to get off. The train is ready to go except for one car, in most of those cases. That one car has one or two ride ops around it trying to get it closed. Obviously people are going to realize what's going on and in most cases they're going to watch, it's human nature. So the scene is already made, and most of us try to play it off a bit by laughing a little or hoping that the person realizes by themselves that this isn't going to work and they should get out. This may not be the correct way of handling it, it may be the correct way, but it's the way that a normal human being would handle the situation.
If you expect ride operators at any amusement park to be robots, doing their job with a mechanical methodity and dealing with guests using a prerecorded monotone script, you're going to be very disappointed. I do know that despite some quirks like that, our crew last year was wonderfully dedicated to the operation of the Mine Ride, proud of where we worked, and did our jobs to the best of our abilities while trying to make the guests feel excited and happy to be there. What else can you ask for?
Natalie
Will be ATL of Zone 3 Sweeps this summer and can't wait to go back!