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CEO James Harhi describes the first year as a "learning year" focused on behind-the-scenes changes — new point-of-sale systems, operations, and establishing the company's own identity rather than immediately rolling out new rides.
Read more from Attractions Magazine.
“Happy employees are [creating] happy guests,” Harhi said. “It’s a circular model.”
“The most complicated thing we’re doing is we got away from the dining plan,” Harhi said. “We cannot continue to do what Six Flags did because these parks are not Six Flags.”
He added with a laugh, “I do not have a magic chicken tender tree.”
Maybe there is hope?
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