Disney responds to lawsuit over change in queue policy for kids with developmental disabilities

Posted | Contributed by Jeff

In a 93-page filing with the U.S. District Court for the Central District of California this week, Disney rejected charges brought in a lawsuit earlier this year by the mothers of 16 kids and young adults with developmental disabilities who said they were not properly accommodated by Walt Disney Parks and Resorts. The families alleged that visits to Disney theme parks became marred by long waits and unhelpful interactions with staff after the company made broad changes last fall to its approach for accommodating park visitors with disabilities.

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