Couple weeks old, but looks like it's going to trial after all.
The story of this woman and her family is truly heartbreaking. Having worked in the restaurant industry for over twenty years, I found one thing to be almost universally true: Chefs, sous chefs, and line cooks often don't understand, nor do they have the desire to understand, the seriousness of allergies. I used to be the Director of Operations for a sizable, quite trendy restaurant group here in Cleveland. When it came to vegans, they went above and beyond, but with allergens, they didn’t seem to care as much. It was standard practice to have separate cutting boards, knives, and pans for vegan guests, but for allergens, we were just supposed to wipe down standard equipment. I would preach and preach, but I would always hear the same response from the back line: "Another Karen on the newest diet!" They just didn’t get it. From what I understand, after I left that company, a line cook touched a bread pudding containing almond extract and then handled chicken tenders for a child with a tree nut allergy. That child had to leave the restaurant by ambulance. Fortunately, the child ended up being okay, but it should never have happened in the first place.
The company I work for now takes these issues much more seriously. Inside management has even printed and posted this story on their communication board. I hope this creates a ripple effect throughout the industry and that allergen training becomes a more prominent focus in existing food safety programs.
Michael
The Blog
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