Walt Disney World sued by passholders over reservation system

Posted | Contributed by Jeff

A pair of Florida residents are suing Disney, claiming the company is unfairly treating its annual passholders who cannot get reservations into the park. Annual passholders must make advance reservations, even if their passes have no blockout dates. But the lawsuit filed anonymously by an Orange County resident “M.P.” and Palm Beach County resident “E.K.” says on some days, reservation slots are full for passholders while Disney continues to sell single-day tickets to welcome in other guests.

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I would think Disney can’t do anything with the system they want as long as it’s based on purchases. If one doesn’t like it one should not be purchasing that overprice garbage

I never said amount wins (quality is key) I was comparing companies spends with themselves. I’m looking at changes.

You’re contradicting yourself with your explanation for any cuts, if Disney is seeing record profits and attendance why would they pull back on spend, especially in an inflationary environment? Also how much of that domestic capex is the cruise line, that’s its own beast and it’s own topic, not sure if that qualifies as domestic or international.


2022 Trips: WDW, Sea World San Diego & Orlando, CP, KI, BGW, Bay Beach, Canobie Lake, Universal Orlando

ApolloAndy's avatar

I don't know if I agree or not, but I think a possible point could be: "The reason attendance/profit in 2022 is so strong is because of CapEx in 2019."


Hobbes: "What's the point of attaching a number to everything you do?"
Calvin: "If your numbers go up, it means you're having more fun."

Touchdown:

will lead to poorer financials later on

I've heard versions of this every year, year after year, for as long as I've been going to amusement parks. This price increase, or that cutback in "show quality", or the other cancelled offering or un-built expansion will finally be the straw that breaks the Disney camel's back.

It ain't happened yet. The Mouse doesn't have a perfect business track record. But if I'm betting chalk, I'll put my money on Mickey.


Jeff's avatar

Touchdown:

if Disney is seeing record profits and attendance why would they pull back on spend

Because they're seeing record profits. I mean, spending dilutes profit. What business sense does it make to spend more than you have to in order to achieve record revenue?

You keep changing the argument. You said they were "behind" and I showed you they're outspending the #2 player by at least 2x. You linked capex to revenue and profit relative to pre-pandemic levels, and I showed you they're better there as well. And if a 12% reduction in capex is "pulling back," and still twice the competition, then we just speak different languages about what it means to be a successful business.

Now if you want to make it an argument of, "As a fan, I'm disappointed that they're not doing exactly what they said three years ago," then fine, you're entitled to that opinion. But don't try to morph your opinion into a case for business malpractice.


Jeff - Editor - CoasterBuzz.com - My Blog

Tron Construction Timeline > Rip Ride Rockit

"CapEx", "Zero-sum game", ">Rip Ride Rockit". I'm one away from Coasterbuzz bingo. C'mon "mid-timbers"...or Maverick.

ApolloAndy's avatar

Semantics.

Last edited by ApolloAndy,

Hobbes: "What's the point of attaching a number to everything you do?"
Calvin: "If your numbers go up, it means you're having more fun."

Peer reviewed

Raven-Phile's avatar

Hi... Five?

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