Transcripts of 911 call released from Disneyland accident

Posted Friday, October 10, 2003 5:05 AM | Contributed by Jeff

A 911 call placed shortly after last month's fatal Disneyland crash reported that two people had been injured and a roller coaster had derailed, according to transcripts released Thursday. The caller said the entire train had derailed, though a report by authorities later said several cars remained on the track following the crash. Paramedics responded in about four minutes.

Read more from AP via The Herald Tribune.

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Friday, October 10, 2003 9:23 AM
"Disneyland employees told police they heard an unusual clanking sound and were about to take one of the roller coaster's trains out of service before the crash."

That's odd. They heard the noise but sent the coaster out anyway! They heard and "unusual" sound. I really can't believe they continued to operate the train, even for one more run.

Friday, October 10, 2003 3:39 PM
Wow, I agree. I was wondering the same thing. What a horrible tradegy that could have been avoided if they would have just shut down for 10 or so minutes to get the train off the tracks. I mean, if you hear something "unusual"- I can't believe it either. I just don't know what to say. Wow. Let the people wait in line an extra 10 minutes to transfer the train off the track, if you suspect something! I get aggrivated when that happens to me, but I totally understand- esp. when it could possibly save my life! Wow.
Friday, October 10, 2003 5:37 PM
Maybe they had heard the sound as the train was leaving or maybe they had heard a similar sound in the past and assumed it was the same thing?

Before you criticize someone, walk a mile in their shoes, that way if they get upset with you, they'll be that much further away from you with no shoes.

Friday, October 10, 2003 9:34 PM
Either one of your reasons could have been true Coolbrojoe. I'm sure that the people working the ride didn't think that the noise had any chance of causing a fatality. It’s very easy to look back and judge people after the fact Coasterbabe, but the people that were working the ride don't need to hear that it was their fault from someone who is ignorant about the whole situation. You do not know the details and therefore should not pass judgment.

As Mitch always said, "2-in-1 is a BS term, because 1 is not big enough to hold 2. That's why 2 was created.."

Sunday, October 12, 2003 2:13 PM
It is important to note that we don't know if the clanking noise the employees heard had anything to do with the cause the accident. When people look back on events, their memory can be influenced by knowledge of the outcome of the event.

Given the consequences of the accident, a strange clanking noise heard at the time may have been recalled as being more unsettling/potentially significant than it was. I'm not saying that there wasn't an odd noise, just pointing out that i) It may have been nothing too out of the ordinary/sinister ii) We don't know if this was a sign of the fault that caused the accident.

As Word rightly points out: it is completely inappropriate to pass judgement on the ride ops on the basis of this aspect of the investigation.


Sunday, October 12, 2003 4:03 PM
They might of heard the noise when the train was in the station and ussaly the trnasfer track is before the station, so they maybe had to send it out in order for them to transfer it.
Monday, October 13, 2003 5:16 AM
Update from AP via CNN: The ride was inspected that morning. I'm not posting as news because it's safe to say that most rides at most parks are inspected every morning (depending on the park chain ;)).

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