I've been visiting coasterbuzz regularly for about 4 years now, but this is my first post. I live in a suburb of Milwaukee, so naturally my home park is Six Flags Great America. As I'm only turning 19 in July, I haven't been able to travel to many parks. In fact, my cousin and I are taking our first coaster trip without parental supervision this summer (and we had to fight for that right). Anyway, for my college english class, we have been assigned to write a business letter to a company, giving suggestions on how they could improve their product/service. In order to do this, I must first conduct a survey about the organization's product. I have chosen to write to Six Flags Inc. because, after visiting both a Cedar Fair and Six Flags park, and reading TRs on CB, they seem to have some "issues." To that end, I would really appreciate it if as many people as possible could complete this short survey of Six Flags parks. It would be very helpful in completing my report. I will be sending my letter to SF, and hopefully it can make a difference. Thank you.
When taking the survey, think of the SF park you are most familiar with (and type it in if you wish). If SFGAm is your park, I would appreciate specific comments, as it is the park I will be focusing on. However, any and all comments are greatly appreciated. Even if you simply rate each category, the information is very useful to me!
Scale of 1-5 (1=very unsatisfactory; 2=unsatisfactory;3=neutral;4=satisfactory;5=very satisfactory) OR N/A
A. Cleanliness/Appearance of Park (Atmosphere)
B. Friendliness of Park Employees
C. Ride Efficiency (stacking, ride capacity, steadily moving lines, etc.)
D. Ride Variety (is there something for everyone?)
E. Crowd Dispersion (is one area of the park overcrowded?)
F. Pricing for a family visit (entrance, food, games, etc.)
G. Pricing for an individual visit (same as "F")
I would have liked this survey to be confidential, but obviously that can't happen, so please do not respond to another person's survey. If you have any questions or even suggestions for my paper, just let me know. All responses will be needed by late sunday night/early monday morning. Thank you very much for your cooperation. *** Edited 4/29/2005 2:18:46 AM UTC by get_to_the_POINT***
*** Edited 4/29/2005 3:14:19 PM UTC by Mamoosh***
How did you Two (Raven and Moosh) get the spaces between the letters so close? I can't figure that out.
EDIT - Thanks, TeknoScorpion. You learn something new everyday.
*** Edited 4/30/2005 2:49:19 AM UTC by dexter***
SFA is the park I have visited the most in the past few years.
Out of respect for the post's creater, I do not wish to derail this topic anymore, so nevermind. I will accept that I can't do it and move on with my life :)
EDIT - ADDED AFTER CLOSED. (I say this in my "disappointed" voice, and not my "angry" voice). You guys suck. If I wrote novels, I would have someone to fix my spelling/grammer mistakes. This is not a novel, this is Coasterbuzz. Who cares if "Did you never" is gramaticly correct or not? Maybe "our leader" (lol) should close every thread that has one of you little grammer babies whining about spelling and comas and crap.
I hope the post starter got enough info for his school project before you guys got the thread closed.
Yes, I called you all "Grammer babies" :) *** Edited 5/2/2005 4:43:55 AM UTC by dexter***
I did SFMM since I've only visited once each at all 4 SFI parks I've done, and SFMM was the most recent. It woulda been the same for SFKK, and I haven't been to SFA or SFGAm recently enough to be fair.
Intrusive? If I go to a park and I think things I'm paying for should be better, don't think I won't go and be all 'intrusive' at guest relations, or write a letter to the company. Done it before, will do again if something warrants me to.
Anyway, if you read my trip report from last week you would realize that I did go to guest relations at SFA twice and I was only in the park for two hours. The point I'm trying to make is that D through G are completely out of SFA's hands. Let's break it down, shall we?
D. Ride Variety (Is there something for everyone?)-This is completely subjective. For what age range? For whom is the marketed age? Those are the kind of questions I would be asking.
E. Crowd Dispersion (Is one area of the park more overcrowded than another). Take the Southwest Territory for example. There's really no way to fix the problem, unless you want to remove a classic woodie, and several other rides. Telling someone a certain part of the park is more crowded than another accomplishes nothing. It's a "Tell me something we don't know" kind of statement.
F. Pricing for a family visit-Set by Six Flags Inc.
G. Pricing for an individual visit-Again, set by Six Flags Inc.--Complaining to your individual park won't make a difference. If you don't go to the park, or spend money in the park, now that will get results. *** Edited 4/29/2005 1:26:02 PM UTC by Intamin Fan*** *** Edited 4/29/2005 1:26:36 PM UTC by Intamin Fan***
Six Flags La Ronde
A. 1 (horrid gum wall, giant ash tray appearance)
C. 3 (not bad, but slow to add 2nd trains)
Six Flags Great Escape
C. 4 (biggest problem is low capacity on one coaster: Nightmare at Crackaxle Canyon is a mediocre coaster, but the queue is typically 4x slower than any other coaster in the park.)
F. 3 (it's not cheap, but parking is free)
Six Flags Darien Lake (Halloween, partial operations, three coasters closed)
D. 4 (5 if Mind Eraser, Vortex and Predator were open)
F. 4 (special discounts for Canadians on certain weekends)
SFGAdv (based on this season)
B. 4 Had some nice conversations with park empoyees while walking around. ride ops were courteous
C. 4 Rides seem to be running effiecently this season (except Rolling Thunder but that could be due to the day I was there)
D. 4 Crowds head for the coasters but the midways are clear.
E. 4 (Needs more flats)
F. 1 Couldn't think of doing this without season passes
G. 2 More expensive than most parks
SFA (based on last season)
D. 4 (Well rounded for what is there)
E. 4 never noticed crowds
F. 3 Average costing park
G. 3 Average costing park
now for fun SFGAdv (Last Season ...take note)
A. 2 Parks was dirty and rides needed paint.
B. 2 Hardly any employee seemed to care to talk with a guest
C. 2 Ride ops were dreadfully slow .. you needed to use fastlane
D. 4 (needs more flats)
E. 1 Couldn't think of doing this without season passes and fastlane.... omg the cost for a family of 4
F. 2 too expensive for what I got for my money.
A. 3 More frequent painting of rides and buildings is highly needed.
B. 5 Huge improvements in the last few years!
C. 4 Do a great job with the staff they have. In more popular queues a greeter/height checker would add value.
G. 5 *** Edited 4/29/2005 3:39:30 PM UTC by Markieb*** *** Edited 4/29/2005 3:39:56 PM UTC by Markieb*** *** Edited 4/29/2005 11:11:57 PM UTC by Markieb***
SFOG (home park)
B. 4 (3 in summer)
Please note that I visited Darien Lake and Magic Mountain on weekdays in the off-peak season, so that could have mislead me a bit. *** Edited 4/29/2005 4:46:25 PM UTC by Jophish***
A. Cleanliness/Appearance of Park (Atmosphere) 2
B. Friendliness of Park Employees 1
C. Ride Efficiency (stacking, ride capacity, steadily moving lines, etc.) 2
D. Ride Variety (is there something for everyone?) 3
E. Crowd Dispersion (is one area of the park overcrowded?) 4
F. Pricing for a family visit (entrance, food, games, etc.) 1
G. Pricing for an individual visit (same as "F")1
(It is expensive, but no more than any other themepark... that is what earned it an "average". As far as the other ranksings, this park improved since my Aug 2001 visit when it was very dirty and the employees were lazy at best, rude at worst.)
Six Flags Darien Lake (June 2002)
(same pricing comments as SFA with the pricing)
Great Escape (not branded, but a Six Flags property) (Aug 2003)
E) 2 (a few bottlenecks)
(same pricing comments as SFA and SFDL)
Six Flags Great Adventure (Aug 2004)
D) 1 (lots of rides, but what good are numbers if most are closed?)
(while the cost for admission and parking are in line with other parks, the TERRIBLE employees / ride ops make this a very EXPENSIVE park to enjoy. The ops were slow an inefficient. This inefficiency along with the fact that many rides were closed, the rides that were open had VERY long and SLOW moving lines. The only way to truely "enjoy" this park would be to spring for the Fast Pass or what ever the heck SF calls their system... and then it would be best to go for the more expensive version so you can get in more rides in a given day. Because of this fact, I say that this park is VERY expensive to visit. Personally, I will NOT visit SFGrAdv again UNLESS I am planning on visiting a few SF parks over the course of summer and I purchase a (cheap) SF season pass as SFA. Getting into SFGrAdv for "free" makes it a little easier for me to stomach paying the price for Express Pass, Fast Pass, Low-Q, or what ever it is they use.) *** Edited 4/29/2005 6:34:29 PM UTC by SLFAKE***
A. 4 - The scenery isn't Busch Gardens but the gardens and trees are nice and the lakes are also scenic.
B. 2 - There are some decent employees but most are bad and extremely slow and unfriendly.
C. 1 - One train operation on most coasters most of the time, if they switch to 2, the rides break down (especially sros). Coasters and major rides are often closed.
D. 2 - The ride variety isn't the best because the flat rides are old, there's no good MODERN looping rollercoaster, and the water park only has 5 different slides.
E. 2 - Crowds are not dispersed that well. They tend to stay around Superman and Predator as well as the water park.
F. 3 - Discount tickets can be purchased for $22.99 so it's not extremely unaffordable but for $24.99 you can get MUCH more at Geauga Lake.
G. 4 - For one person to go at $22.99 isn't expensive but you don't get that much.
Overall the biggest flaw with this park isn't just the rides themselves, it's the management.
Six Flags New England.
A. 3 - It's a nice park but it appears congested in many areas. (especially scream/thunderbolt)
B. 3 - encountered some great employees but some were unfriendly
C. 2 - fast ride ops on Superman but very slow on other rides. BUT two train operation on all possible coasters when I went was a plus.
D. 4 - Good selection of both water, flat, as well as coasters.
E. 3 - The crowd dispertion is ok but the side by Cyclone doesn't get many guests.
F. 1 - Very expensive for family's and it's not like it's a premier Six Flags Park either.
G. 1 - same as F.
I rate like this because I wasn't very impressed on how the park was run, considering I've been going to the same park for 18 years of my life...which is all i have is 18 years...but the midways were a mess with trash on the ground, lines were slow, overpriced food, staff hardly spoke to anyone, it was more automated system of keep hand in.....blah, blah, blah, Pricing was ok, although for that park i thought it to be expensive to be a family park.