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Mark Shapiro, President and CEO Six Flags, Inc, announced today two key appointments to lead a new division at Six Flags theme parks. Mark Quenzel has been named Executive Vice President of Park Strategy and Management and Chuck Hendrix Senior Vice President of Park Strategy and Management, reporting to Quenzel. As head of the Park Strategy and Management division, Quenzel will oversee all park operations, in-park revenue, ticket sales and safety for the 30 Six Flags theme parks.
Read the press release on Yahoo.
RGB said:
I think what bothers people here most is that the new regime has come in like a bull in a china shop. Most of their statements sound (to us anyway) that it's not just the way Six Flags was run that was wrong, but the way the entire amusement park industry is being run.Crap like "not being afraid to reinvent the wheel." Miller came up with pretty good ones 90 years ago. No statements like "we should see what works elsewhere in other successful parks and what we can learn from them." (Although I guess they could never make a statement like that.) It's all "what sponsorship opportunities can we create... brand names... marketability."
Yes! Yes! Yes! Yes! Yes! :)
"Shapiro, who came aboard earlier this month after a bitter takeover battle won by Washington Redskins owner Daniel Snyder, said he liked Quenzel for his ability to market major sports leagues, such as NASCAR, the National Hockey League and Major League Baseball.
Their business isn’t just about televising their games, their business is about using ESPN to build their brands,” Shapiro said."
"These parks are not going to be about building big roller coasters anymore,” he said. "It’s going to be about service and the family experience. It’s going to be about a diversification of entertainment. It’s not just the shows. It’s animals, petting zoos and 3-D movies. Let’s get back to the basics."
As to your statements, yes I know that the NHL was on strike last year. But why didn't ESPN renew the contract with them this year-- according to the article, Quenzel and ESPN were building their brand? So why do they have only a niche audience if Quenzel supposedly did such a great marketing job?
What does this mean for the smaller parks like DL or KK that were "never that popular" and serve only a "niche market?" Will Shapiro and Quenzel decide not to renew their contracts as well?
"Basics" like petting zoos and 3-D movies. Sounds like Coney Island circa 1900 to me.
To say that the rest of the industry is doing just fine is not true.
Paramount Parks seem to take out 2 or more attractions to put in one. Paramount runs PKD like Six Flags ran 5 or more years ago, and worse! so many short staffing signs, rides and attractions not opening til noon or later in the season, coasters running 1 train with 1 lap bar checker regardless of how busy it is. (Even six flags doesn't do that) Cedar Point dropping admission rates and letting seniors in for a song. It's too obvious that these 2 chains have run out of ideas on how to increase attendance. It's too obvious there's a problem industry wide.
I'd say the best thing for six flags (and maybe it's competition) would be to bring in some fresh faces and fresh ideas. Hopefully they'll re-invent six flags and turn the corner to a brighter business outlook.
The industry is in good shape. All parks have cyclical declines in attendance, but it doesn't mean certain doom. There are a finite number of people who can visit a given seasonal park.
First, thanks for including the quotes from the article. I guess I need to be a little less lazy.
I think the NHL was a niche market long before ESPN even existed. Hockey is more of a regional sport. ESPN/ABC did try to market the NHL like it was a major, mainstream league, but I think their willingness to drop it shows their realization that it just isn't that popular.
I do think this strategy will spill over into Six Flags. I think the smaller parks probably will be sold. I don't think that's a bad thing (as long as they remain amusement parks, not a land sale like Astroworld.) Even Cedar Fair has stretched itself a little thin, and you can see a drop in quality at some of their parks. Operating several parks doesn't seem to work that well.
Don't get me wrong, I'm not convinced this is the best thing for Six Flags, but I think the change is a step in the right direction. Hopefully they will continue to visit parks, start talking to customers, and put together a solid strategy. Right now it's PR talk, the "animals and 3-d movies" line seems like he's trying to convince families that the parks are no longer going to be babysitters for teens.
Although, a petting zoo war between Cedar Point and SFMM to see who can have the most goats in a park seems interesting. :-D
Rising operating costs, increased regulation, liability, huge labor costs, high cost of capital, and your season is completely dependant on the weather. And now the realization that parks are not as recession proof as once thought.
While the industry certainly isn't going "down the tubes" and is having some growing pains, to say it is in "good shape" is simply incorrect.
And as for risk, aside from the grossly mismanaged Six Flags, everyone else has been doing well for decades. There have been ups and downs, but aside from Orlando destinations being affected by post-9/11 travel issues, everyone got through that or improved their results during those years.
SFMM was packed, huge lines for the open coasters (and Tatsu's construction closed the obvious areas), and the only entertainment option running was a kid's show. All other venues were closed, sending the crowds into lines for the coasters. So a 3D/4D theater with a decent capacity would more than work at SFMM and really help round out the park as a whole.
The park in general doesn't have too far to go to be a better all ages destination, and here is humble suggestion list if the new regime is reading. 3D/4D theater in space occupied by Flashback, Interactive light gun shooter by Sally, Granny Gran Prix turned into actual themed dark ride for the kids , Mr. Six Pandemonium clone from SFNE, Disk-O coaster from Zamperla, some kind of show in each of the empty venues, and decorate a bit for the holidays, for starters.
Chuck Hendrix is an industry person, he started with Six Flags as a ride operator and moved up the chain.
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