Ya, she probably thought her kid's reaction to the ride was normal and a bit exaggerated so she didn't take it seriously in the slightest bit and was probably enjoying her ride too much to really think that her son came close to falling out...turns out he almost could've fallen out. He was too fat and improperly strapped in....as well as having his bottom slip out from under the seat, meaning all this weight was on those straps. Did I mention he was fat.