Pass for being stuck on a ride

Tuesday, December 25, 2001 11:19 AM
When you have been stuck, did the ride ops give you a pass to go up the exit of a ride?  What do you think they would give you if you were stuck upsidedown? Or in a really bad place?
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Tuesday, December 25, 2001 11:31 AM
Well when Medusa West got stuck on the lift for about a half an hour all the people on it got free season passes. Pretty generous if you ask me.
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Tuesday, December 25, 2001 1:39 PM
Well I can say that when I have been working at a coaster that broke down we usually don't give out passes especially if it had already completed it's course.  If they didn't get to complete their ride, we will offer for them to ride the first available coaster once the problem is fixed.  If someone was stuck for a while usually we will give them inconvienence passes to go up the exit of another ride.  If something major happens like a valley, the park makes sure to get the address of everyone on the coaster and they will mail them a bunch of free passes.  But I'll say this, if u (as a guest) start complaining enough and enough you can get just about anything u want if ur persistant, and the more higher up u go complaining the more they will bend over back for you.
Wednesday, December 26, 2001 5:44 AM
I was on a train that was stopped on B:KF mid-way through the ride. We were up there for a half an hour before the employees came up and put together the floor boards across the train. Me and my friend were in the last row, so it was like another 15 minutes until they got to our row.

By the time we got back into the midway, it was almost an hour. Everyone asked if the park was going to give us something for our troubles, but they didn't do damn thing. They didn't even let us go again for the full ride. Many people were upset... me and my friend had planned to go on X-Flight afterwards, but our schedule had been pushed back by an hour, so that was not possible. In fact, we had to leave right away.

I feel like SFWoA could have done something considering all said and done, 1 hour of our park experience had been zapped.

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Wednesday, December 26, 2001 7:20 AM
Well, this may not count but, one time at SFNE during Superman's first season around July the train kept stopping on the lift at night. Then they would have to run it 2 more times to be able to run it again. We were told that during the summer heat when the temp. starts to drop dust settles on the sensors which causes it to stop and they have to reset the system. After this happened about 8 times they shut the ride down while we were almost to the end of the line. The other people in the line almost started a riot so each of us got passes to come back for only $10. I had a season pass so I gave the passes to my non-season passholder friend to use when he came with me.
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Wednesday, December 26, 2001 7:39 AM
I got stuck on Snake River Falls for about 30 minutes until the Managers and Ride Ops had us do a walkdown.

They gave us passes for the front of any ride, except Millennium Force, which would be the only coaster I would use it on, as nothing else was crowded. So I just saved mine.


Wednesday, December 26, 2001 7:49 AM

RollrCoastr00 said: When you have been stuck, did the ride ops give you a pass to go up the exit of a ride? What do you think they would give you if you were stuck upsidedown? Or in a really bad place? -----------------

Most parks have some sort of courtesy item to pass out when people are stranded for a considerable amount of time, traditionally its a exit pass to any ride in the park, so you can bypass the line. In extreme situations, or high profile incidents additional gifts of regret may be issued.

Imagine the embarassment of the VP of Paramount Parks Marketing as He and I rode the Flight of Fear 1st row on it's maiden (lap bar only) trip at PKD only to hit the first set of brakes at the end and come to a dead stop, not proceeding into the unload station......   We did get to discuss alot of things that were going on in the park:)

But we got back into the station eventually and got a exit pass. which I gave to some enthusiasts visiting from out of town.



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