Kings Island Voicemail

Thursday, June 28, 2007 6:26 PM
I'm checking my voicemail just a few minutes ago (because I don't answer the phone...ever) and I find this.

Man, is that brilliant! Call your passholders and 'remind' them to come to the park.

Any other parks do this or is it something new?

EDIT - D'oh! I type goodest. :)

*** Edited 6/28/2007 10:28:13 PM UTC by Lord Gonchar***

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Thursday, June 28, 2007 6:42 PM
Yeah, I got this too...also from KI. The funny thing is the area code was from NJ, so clearly this was an outsourced situation.

But still pretty cool getting your message out visually (through the newsletters) and verbally (through the voice mails), cuz let's face it...how many times do you see people (or even do it yourself!) walk into Target or to the ATM and they're on the phone, and you know not EVERYONE is *really* talking or even on the phone!! (and for whatever reasons too, like showing off your new iPhone)...well, you now finally have something to actually be listening to!

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Thursday, June 28, 2007 6:50 PM
I just got one a little bit ago.
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Thursday, June 28, 2007 8:49 PM
This is just telemarketing... Lame on KI's part IMO
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Thursday, June 28, 2007 10:37 PM
I think it's brilliant as well. It's not lame at all. What's the difference between this and getting the "Funtimes" email from Cedar Point? Absolutely nothing.

DanLinden....you can think telemarketing is lame all you want, but the fact is, 5 million people wouldn't work in call centers if it didn't work.

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Thursday, June 28, 2007 10:38 PM
Yeah, I would be pretty ticked off if they called me. Crap like that is why I don't answer the phone.
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Friday, June 29, 2007 12:05 AM
OMG she sounds like a cheerleader reject. Way too dang perky and percussive with her speach patterns...

to quote Monty Python "RUN AWAY!" :)

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Friday, June 29, 2007 7:06 AM
War is lame, and it gives Millions jobs. Prisons are lame, but give jobs. Hell, The Holocaust was really lame but it gave a ton of people jobs (see where I'm going here?) An email is easily deletable. These days SPAM email is more common because it's less controlled. To be phoned at home, that's a no-no. I'm on the no-call list. No-call mean... NO CALL.
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Friday, June 29, 2007 7:22 AM
I received a voice mail last year from "Sponge Bob Square Pants" reminding me it was time renew my KI season pass. I got quite the chuckle out of it.

Jerry

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Friday, June 29, 2007 9:03 AM
The no-call list was created so that businesses could not solicite new business from you. If you are already a customer of a company (ie. season pass holder) they can call you with that canned message.

And just to add my 2 cents, a phone call, in my opinion, is just as easy to hang up on or delete from an answering machine as an email.

-Tambo

*** Edited 6/29/2007 1:04:10 PM UTC by tambo***

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Friday, June 29, 2007 9:32 AM
At least it was just a voice mail. I'm a Six Flags passholder and wouldn't be shocked if they started coming door-to-door to solicite donations at this point.
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Friday, June 29, 2007 9:52 AM
Amusement park or not, it's telemarketing. OK, maybe not like the typical "vinyl siding" telemarketing, but nonetheless, people view interruption marketing via the phone differently than they do, say, mail. Getting a newsletter in the mail is different than getting a recorded message on the phone with someone reading the same information. The interruption factor is much higher.

The people behind this phone strategy need to read Permission Marketing by Seth Godin.

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Friday, June 29, 2007 10:21 AM

DanLinden said:
To be phoned at home, that's a no-no. I'm on the no-call list. No-call mean... NO CALL.
That doesn't matter. The do not call list only applies to companies with which you do not have a previous relationship with.
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Friday, June 29, 2007 10:34 AM
It also does not apply to non-profit organizations, I work for a research firm on my campus, and we are allowed to call who ever, because we are non profit.
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Friday, June 29, 2007 11:49 AM
Wow! I'm not sure it's possible for me to post anything that doesn't create a debate. :)

I'm totally with Tambo on this. I don't find it any more intrusive than an e-mail and in this case it did offer information I wasn't aware of.

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Friday, June 29, 2007 12:05 PM
A. Graham Bell is the greatest criminal in human history. I bet he waited until Watson sat down to dinner.

The emails from parks give you an opt-out to unsubscribe. The phone call didn't.

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Friday, June 29, 2007 12:27 PM
Getting a phone call is much more intrusive than getting an e-mail. I admit, I'm scratching my head trying to understand how you'd think otherwise.

You intentionally subscribe to get e-mail communication, such as a newsletter. Most companies will not put you on an e-mail list without getting your approval. And when I get that e-mail (that I've asked for), there isn't a loud ringing noise throughout my house.

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Friday, June 29, 2007 12:30 PM
And when you buy a season pass at KI, you give them your phone number. It's a required field on the voucher, no matter if you buy it online or at the park.

I don't consider it to be a problem.

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Friday, June 29, 2007 12:40 PM
How many companies have you given your phone to over the last year? You're OK with any of them calling you with a pre-recorded sales pitch?
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Friday, June 29, 2007 12:41 PM
I get 400+ spam messages a day by way of e-mail. I'm pretty sure that's not me subscribing to any lists.
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