Kennywood settles class action suit for printing expiration dates on credit card receipts

Posted Thursday, December 29, 2011 8:32 AM | Contributed by Jeff

Palace Entertainment settled a class action suit that alleges the company printed more than the law allows on credit card receipts. As part of the settlement, anyone who received an electronically printed receipt at Idlewild, Kennywood, Sandcastle, or any of Palace Entertainment’s other parks, between December 4, 2006 and December 20, 2011, may be entitled to a free admission ticket at that park.

Read more from WPXI/Pittsburgh.

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Thursday, December 29, 2011 9:09 AM

I got the e-mail from both Kennywood and Idlewild. I visited both during that time frame, as well as Lake Compounce, which was also on the list. I investigated, but when I saw that it was for folks who used credit cards at the park, I fell out of contention. I thought there was a possibility it was a scam but a fellow CoasterBuzzer sent me the WPXI link even before this item was posted here.

The amusement park rises bold and are huddled on the beach in a mist

Thursday, December 29, 2011 9:30 AM
Pagoda Gift Shop's avatar

Ironically, I went to Kennywood in 2007 and tried to use my credit card at a walk-up food stall. They did not accept credit cards except at the sit-down restaurants at that time. Apparently they were really doing me a favor, because otherwise I would be involved in this. I wonder how much of a hit this will be on their finances.

Thursday, December 29, 2011 11:56 AM

This was an issue with all Palace Entertainment properties, not just the former KWE parks. My wife and I were at KW twice during the time period, we just don't remember which card we used.....

Thursday, December 29, 2011 12:25 PM

Pagoda Gift Shop said:
I wonder how much of a hit this will be on their finances.

Probably not much. I don't anticipate they'll get tons of claimants for the free ticket. If you paid for the whole family, you're still only getting one free ticket. And you have to provide not only the last digits of the credit card, but the receipt as well. I know that I wouldn't still have the receipt for a burger and fries I purchased 4-5 years ago.

The amusement park rises bold and are huddled on the beach in a mist

Thursday, December 29, 2011 1:05 PM

I visited Lake Compounce last year, unfortinately a free admission won't do me any good, because I cannot remember the day I bought Admission (It was through the Web) and I do not plan to visit New England this year. (I will be traveling to New Mexico this spring to visit their resident Park and view the Solar Eclipse). :) Oh Well!

Answer my Prayers, Overbook my next Flight!
Thursday, December 29, 2011 1:05 PM
Acoustic Viscosity's avatar

Kennywood has given me much joy over the years. They don't owe me anything.

AV Matt
Long live the Big Bad Wolf

Thursday, December 29, 2011 1:22 PM

By Summer 2007 only the credit card receipts should only have your last name and the last 5 digits of the card. Our Micros POS system had software installed to upgrade everything, first in the server, then on each terminal. At $700 each, it can be costly, but it was the law. I am not sure what POS system they had, but it should have been upgraded as well.

I received emails from 4 Palace Parks. Like it was said above, they don't owe me anything.

Last edited by Agent Johnson, Thursday, December 29, 2011 1:31 PM
Thursday, December 29, 2011 3:32 PM

I received a E-Mail as well, but whatever they did, I forgive them.

Have a Happy New Year everybody! :)

Answer my Prayers, Overbook my next Flight!
Thursday, December 29, 2011 4:32 PM

I can easily go online and print out the corresponding statement, cool beans!

-Brent Kneebush

Thursday, December 29, 2011 4:42 PM
Raven-Phile's avatar

Nobody stole my credit card information, and I highly doubt it was in jeopardy anyway. I could see a problem if something bad came out of this, but claiming a free ticket just because I can doesn't seem like the right thing to do.

Thursday, December 29, 2011 5:32 PM

^ I agree with that.

Thursday, December 29, 2011 9:21 PM
Lowkae's avatar

And this is why you should save every last scrap of paper you ever get.

Thursday, December 29, 2011 9:53 PM
Raven-Phile's avatar

If a store gives me an option to not take a receipt, for something like food or a red bull or whatever - or they offer to email it to me, like the Apple store or Old Navy, then I always take that option.

What's the point in killing trees for paper I don't need?

Friday, December 30, 2011 12:15 AM

Without some type of filing/indexing system, what good is keeping every scrap of paper you ever get if you can't find something when you need it?

Friday, December 30, 2011 12:26 AM
Lord Gonchar's avatar

I probably have receipts from this time frame that I could find with relative ease.

I'd actually be embarassed to admit how far back I could dig up specific (and meaningless/obscure) receipts from.

Friday, December 30, 2011 1:34 AM

With those glasses, and your mastery of the spacetime continuum, it would be a shock if you couldn't. ;)

My author website:

Friday, December 30, 2011 3:10 AM

I had no idea they couldn't print your card's expiration on you receipt. I can't remember where they were from, but I certainly had a few receipts from this holiday shopping season with the expiration date printed on them. I think one might have been from the place I get my hair cut at. No biggie as far as I'm concerned.

And then one day you find ten years have got behind you
No one told you when to run, you missed the starting gun

Friday, December 30, 2011 9:05 AM
Jason Hammond's avatar

As magnums revenge already pointed out, you don't even need the receipt. You just need a statement. And in this day and age of online banking, I could pull up statements from long long ago in a galaxy far far away. ;-)

I haven't saved a receipt or kept any kind of paper statement for any account in probably 10 years. It's all online. I always take the paperless option. In fact, it was about 10 years ago that I put forth a vigilant effort to stop all unsolicited mail from coming to my house. Now, I get virtually no junk mail. It takes me months to fill up an office paper box with the scrap paper that I get in the mail.

880 Coasters, 34 States, 7 Countries My YouTube

Friday, December 30, 2011 10:14 AM

So I just read the article posted by todays Amusement Today. This Jeff Hanlon guy gets $2,500 for this BS, and his lawyers get up to $390,000. I hate to create work for lawyers, but I guess people feel the need to waste everyone else's time during the holidays. This guy will go to Idlewild again this summer, pay with a credit card, and then walk the park and tell people how he saved the day for everyone, and made the world safe to use credit cards again.


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