Sunday, September 30, 2001 11:21 AM
Sunday, September 30, 2001 11:48 AM
Last time I was there, no dueling. I talked to the ride-op while waiting for the last seat on Tiger, and mentioned the dueling nature was whae MADE the coaster. Also, that the multiple restraint-checking procedure was both unique and horrible (for them AND us). Them I let him go on about his job. Considering the park's other major coasters are B&M's (relatively easy to load/unload), why not have the BEST ride-ops work Gwazi, and maybe pay them a little extra. Voila! Dueling returned at little extra cost, better guest relations AND employee relations. (Rewarding your best employees is GREAT motivation for them, something businesses in general might want to take note of). Doesn't take a genius to do the job just a little better, IMO. That being said, Busch DOES do a better job of guest relations than most, at least in my experience. But in answer to your question, not the last time I was there ~3 wks ago...
Son of Drop Zone - PKI CoasterCamp I Champions!!!
Sunday, September 30, 2001 1:00 PM
yeah Gatorwoodie thats a pretty good idea also because it seems every time I am there at BGT, montu and Kumba have no line at all. I find that Kumba and Montu are almost always walk-ons, but Gwazi has some wait due to extremely slow loading. The deuling effect on Gwazi is pretty nifty but not as much fun as the deuling/racing on Lighning Racer. Busch is very good in its costomer service department, here is a little antecdote that exampies their excellence. My brother lost his sunglasses on Kumba, somehow they fell out of his pocket. Two Busch employees actually searched for a good hour looking for his sunglasses. They found about ten pairs but none of them were his pair!! But they said when they made their nightly check around the perimeter of Kumba, they would check for the sunglasses. About two weeks after we got back from Florida, my brother got a letter from Busch saying that they were sorry that they had not found his glasses and even offered to give compensation for them. It was just above and beyond what we usually expect from amusement parks, but thats why I love Busch so much!!
Sunday, September 30, 2001 2:58 PM
One time it rained the whole day, and everything was closed, and they gave us tickets for whenever we wanted to go back. I thought this was nice, since most parks won't do that.
B&M+SFGAm=3 excellent coasters.
Sunday, September 30, 2001 3:52 PM
Yeah Busch employees at BGT are great.
*** This post was edited by bluesoccer on 9/30/2001. ***