The park repeated in all communications that yes, they're sorry and offer their sympathies to the family.. but there are signs as well as a live host right before the ride start informing that guests with "nerve ailments"??? are invited to leave the ride at that point.
Then... the family complained saying that the E-stop didn't happen fast enough and that you're not supposed to get out of the restraint.
My take on that is that the park is not to blame... they did everything they could and according to someone who was on the ride at the same time, the E-stop happened as soon as the man got up and the ride took 3 seconds to stop.
I feel bad for the man, and his family, but this case is a *poster child* for rider misconduct, with tragic results... :(
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