Hong Kong Disneyland guest sues park for poor crowd control

Posted Tuesday, September 13, 2005 10:09 AM | Contributed by Jeff

A Hong Kong consumer activist, who is suing Disney's new theme park for nearly $HK1400 for poor crowd management. Hung Wah-Fung bought four tickets for his family to the park last week on a charity day when a capacity crowd of nearly 30,000 squeezed into the resort, causing long queues at rides and filling restaurants and cafes.

Read more from The Townsville Bulletin.

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Tuesday, September 13, 2005 10:20 AM
Get. Over. It.

It's a BRAND NEW PARK and its DISNEY. I'm sure the park was doing what they could have given the circumstances. So you had a bad experience. Don't go back. Write a letter of complaint. Don't SUE. My God I just don't understand.

I guess America isn't the only sue-happy nation out there.

Tuesday, September 13, 2005 10:40 AM
Long ride queues? Full restaurants?

Sounds like HKDL is just like WDW's MK!

Tuesday, September 13, 2005 10:45 AM
I think Disney should have been underselling capacity at this point, because the last thing they need is a first impression of a park that's overcrowded and under-rided. That could haunt them for years.

Though, as for this guy, clearly he's got some sort of agenda.

Tuesday, September 13, 2005 11:39 AM
"Townsville" Bulletin? PowerPuff Girls to the rescue! :)
Tuesday, September 13, 2005 1:42 PM
Isn't a charity event supose to be about supporting a charity, not playing at a not yet open theme park? I hope this doesn't become another Mcdonald's Coffee type situation.
Tuesday, September 13, 2005 1:49 PM
In the US he would probably be suing for millions instead of $234 US. However, this was a charity benefit. Come on guy, get in the charitable spirit. On the first day at this park, I wouldn't be expecting much.
Tuesday, September 13, 2005 5:45 PM
Someone needs to get a grip.....Did he honestly think that the park would empty.
Tuesday, September 13, 2005 8:10 PM
Too funny Gator!
Wednesday, September 14, 2005 1:14 AM
The crowd conditions there couldn't have been much worse than many streets in Hong Kong often are. I second the hidden agenda argument.
*** This post was edited by kyleds108 9/14/2005 1:15:00 AM ***
Wednesday, September 14, 2005 1:51 PM
I guess he expected a new Disney park to be empty? Weird.
Wednesday, September 14, 2005 2:40 PM
Maybe, maybe not, but a 3-hour line for food is unacceptable PERIOD, anywhere.

P.S. The guy (Mr. Hung, hehe) wants the proceeds of the lawsuit, if any, to go to charity...I think there may have been soe confusion about WHAT money was to go to charity. Disney wasn't givng the admissions to charity, not based on the article anyway...

"Mr Hung is suing for breach of service and requested that his ticket costs and transport expenses be reimbursed and given to charity."

jomo...thanks! ;)

Wednesday, September 14, 2005 3:13 PM
A three-hour wait for food is ridiculous, but so is waiting three hours for food! I would have left if I was THAT hungry!

I see the point he is trying to make, but I don't think that suing a brand-new operation is going to help anyone out.

Wednesday, September 14, 2005 3:35 PM
VERY true...and a lawsuit of that a$tronomical amount ;) sure isn't going to make them think twice about allowing THAT many people into the gates....of course, after Grand Opening, they probably won't have too many weekends THAT crowded, so that works out OK...LOL!

All the other Disney parks close their gates after getting "enough guests"...maybe this park just needs o lower their maximum capacity?

Thursday, September 15, 2005 8:39 PM
Man this guys needs so suck it up. I went to a park with 50,ooo guests so don't complain.
Friday, September 16, 2005 9:21 PM
I don't know why, but there's a common misconception that private events are low crowds. In fact, unless it's an enthusiast-only event before/after park hours, the opposite is usually true.

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