Holiday World really IS the best...

Thursday, May 8, 2003 8:12 AM
Let me tell you, for all those people that don't have any personal experience with these people, they really ARE the best at what they do. Example: I'm heading to SRM in a few weeks but OOPS! I forgot to renew my ACE membership when it was due a month or so ago. Silly me. Well, I got on the horn to HW and spoke with a woman (I don't want to say her name here because she might not like it! ;)) and told her my situation. She was VERY pleasant and friendly when she told me it wouldn't be a problem whatsoever, and to just put her name down on my registration form so she'll remember it was me she spoke to! Plus, I get to buy a shirt too! After the cutoff date!!

You just don't hear about this kind of thing from ANYWHERE else in the park community. CF parks and IoA are about the closest in customer service that I've experienced in the past, but are still way off in comparison. This just made my day, and something that is so small too. It's the little things that make the experience worthwhile imo. What a great group of people they've got there. I've never been to the park before, and I'm looking forward to this event even more now! Thanks Holiday World!! :)

Justin "Hopefully the coasters are as good as the service" Adams

------------------
Never look a gift horse in the mouth, because horses have very bad breath

+0
Thursday, May 8, 2003 8:21 AM
...and that type of customer service is what drove them to all new records for attendance the last few seasons...

------------------
--George "The coasters ARE as good as the service--Both are exceptional" H
---Superman the ride...coming to a SF park near you soon...
Currency tracking experiment... http://www.wheresgeorge.com (Referring to The "George" on the $1 bill - Not Me)
*** This post was edited by redman822 5/8/2003 12:21:42 PM ***

+0
Thursday, May 8, 2003 8:26 AM

redman822 said:
...and that type of customer service is what drove them to all new records for attendance the last few seasons..."The coasters ARE as good as the service--Both are exceptional"

World class woodies in a world class park....registration is IN the mail....w000t! (with zeros - only one E, hehe)

+0
Thursday, May 8, 2003 8:28 AM

Coasterman J said:
Justin "Hopefully the coasters are as good as the service" Adams

You've got absolutely NOTHING to worry about there, Justin. :)

Three "zeroes", 'Gator? That's never been done before...not even in Indiana. ;)
*** This post was edited by dawnmarie313 5/8/2003 12:30:50 PM ***

+0
Thursday, May 8, 2003 8:29 AM
Yep. I've been once (normal operating days), and every single person I talked to, from the ride ops to the food people to Santa Claus, were all incredibly friendly, polite and helpful.

It really says something when a park hires a friendly face to do nothing but say hello to guests entering kiddieland.

Other things I appreciated include:

-seeing a ride op escort a man out of line for using a strong profanity.

-the same ride op not being annoyed by asking him for directions to Tell City.

-an arcade operator who reopened a skee-ball shack that he had just closed because me and my family wanted to play.

-the keeping up of traditions that made the rides a little special. I mean, at how many Six Flags parks would the ride-ops continue to wave out the window at departing trains, *every single time*? Lucky at many parks if they actually pull up on your lapbar.

Anyway, I really felt like a king there, and while I haven't made it back since 2000, I will... and I'll continue to spread the good word.

------------------
A day is a drop of water in the ocean of eternity. A week is seven drops.

+0
Thursday, May 8, 2003 8:46 AM

dawnmarie313 said:
You've got absolutely NOTHING to worry about there, Justin. :)

Three "zeroes", 'Gator? That's never been done before...not even in Indiana. ;)
*** This post was edited by dawnmarie313 5/8/2003 12:30:50 PM ***


Yeah, after I wrote that I realized that it was somewhat of a stupid statement! ;) Hoping that the coasters are as good as the service...bah! Of course they will be! It is the Raven and Legend we're talking about... :)

Free soda too...mmmm...free soda....mmmmmm...(drool) Is Holiday World a Coke or Pepsi park? I hate Diet Pepsi.

Justin
------------------
Never look a gift horse in the mouth, because horses have very bad breath

+0
Thursday, May 8, 2003 8:55 AM
Well, Justin, you're going to find the only negative that I have about HW: It's a Pepsi park...but hey, it's free soda, so again, can't complain about that TOO much...but Diet Coke does own all...)

OK, there's another drawback to HW...it's too far from my house! I'd love to go to SRM this year, but it takes a good 8-10 hours to drive there, so really the only way I could do it is drive out Friday, do the park Saturday, and drive home Sunday...and that's too much driving for one day at a park. If I had more time, and could go to IB or SFGAm or CP or something, it might be worth it, but vacation time is at a premium...plus, I'm thinking of heading to CP the last week of August, when the kids go back to school...the TTD line should be down to a four hour wait by then...)

You (and anyone else) going to HW/SRM for the first time are in for a treat...only Knoebels comes close to equaling the HW experience...Have fun!

dt

+0
Thursday, May 8, 2003 9:02 AM
That is the ONLY downside to HW...they are a Pepsi park...

------------------
--George H
---Superman the ride...coming to a SF park near you soon...
Currency tracking experiment... http://www.wheresgeorge.com (Referring to The "George" on the $1 bill - Not Me)

+0
Thursday, May 8, 2003 9:05 AM
So drink Mountain Dew. Like all cool people do. ;)

------------------
A day is a drop of water in the ocean of eternity. A week is seven drops.

+0
Thursday, May 8, 2003 9:09 AM
A Pepsi Park yes, but the "Brisk" ice tea, is to die for... so refreshing in the Sothern Indiana sun..... the only drink I can think is better is Knotts Berry Punch... you SoCalers are so lucky!

------------------
"Rock over London..Rock On Chicago..Wheaties, Breakfast of Champions"! -Wesley Willis

+0
Thursday, May 8, 2003 9:15 AM

Den said:
....single person I talked to, from the ride ops to the food people to Santa Claus, were all incredibly friendly, polite and helpful......

Their Santa is top notch. Absolutely the best! (like just about every aspect of the park.) :)

------------------
- "I used to be in the audio/visual club, but I was kicked out because of my views on Vietnam........and I was stealing projectors" - Homer Simpson

+0
Thursday, May 8, 2003 9:32 AM

Den said:
So drink Mountain Dew. Like all cool people do. ;)

------------------
A day is a drop of water in the ocean of eternity. A week is seven drops.


Diet Mountain Dew isn't too bad actually. It's loaded with caffeine too, which is always a good thing... ;)

As for Pepsi, I guess I'll just have to drink it... I mean, if it's the only product they have there. I mean, you'd think they'd get a decent soda if they're giving it away! ;) I'm kidding! Just kidding. I'll drink whatever is available, and I'll like it too. Because I'm not an enthusi-a$$. I might be an a$$, but at least I'm not an enthusiastic one...

Justin "How many days until SRM?" Adams

------------------
Never look a gift horse in the mouth, because horses have very bad breath

+0
Thursday, May 8, 2003 9:38 AM
Eh, Mountain Dew's caffeine is overrated. It only has about 55mg of the stuff per 12 ounces. Compare that to about 45 for Coke and 35 for Pepsi.

However, a single 8-oz. cup of coffee can have up to 200mg! And a dose of Exedrin headache medicine has 130mg.

Dennis (who's tired of people saying stuff like, "Hey crazy man, you're drinking that wakey-wake juice Mountain Dew, I can't handle the caffeine in that stuff!" whilst they sip thier third cup of coffee).

------------------
A day is a drop of water in the ocean of eternity. A week is seven drops.

+0
Thursday, May 8, 2003 10:00 AM
Yeah, but you're talking to a man that drinks green tea in the morning. I hate coffee. I rarely drink soda anymore either, only at parks and when I go out to eat someplace. So to me, MD is loaded with caffeine!

Back to the coasters at HW, how rough and tumble are Raven and Legend? The reason I ask is I've been having some back problems related to a muscle strain I got while working out (damn my type-a personality... ;)) I've been on some wood coasters that don't really aggravate my back that much, but some I can only ride once or twice. How do Raven and Legend compare? Are they smoother than most wooden coasters out there?

Justin "I just found the italics button today!" Adams ;)

------------------
Never look a gift horse in the mouth, because horses have very bad breath

+0
Thursday, May 8, 2003 10:13 AM
Coasterman J said: She was VERY pleasant and friendly when she told me it wouldn't be a problem whatsoever,
------------------

Just in case anyone thinks that was me...HA! Actually it was Rachel, who is a total doll. Of course, I'm the one who trained her. :)

Glad she could help you out. We'll see you soon!

Paula
-------------------
Paula Werne
Holiday World PR
www.holidayworld.com/srm

+0
Thursday, May 8, 2003 10:22 AM
Folks complaining about Pepsi, while I am more of a Coke person, you arent allowed to complain due to the #1 rule of consumerism: You cant complain about something you got for free!;) I havent been to HW yet, but I will be going in the very near future I hope

------------------
Summer 03-CP, HP, Canobie, SFNE, SFWOA, and SFGAm.

+0
Thursday, May 8, 2003 10:23 AM

Raven Maven said:


Just in case anyone thinks that was me...HA! Actually it was Rachel, who is a total doll. Of course, I'm the one who trained her. :)

Glad she could help you out. We'll see you soon!

Paula
-------------------
Paula Werne
Holiday World PR
www.holidayworld.com/srm


Paula, I was transferred to you by the attendant, but ended up speaking with Rachel while you were out. She was really great, and deserves kudos for being so nice and understanding. Give her a raise!! ;)

See you at SRM! I'll make sure to introduce myself as the "cardless ACEr" :)

Justin

------------------
Never look a gift horse in the mouth, because horses have very bad breath

+0
Thursday, May 8, 2003 10:32 AM
Paula,

My ACE membership is in process and I put ACE down for club member. I sent my ACE membership off about 3 weeks ago and haven't heard anything yet, but I did read somewhere that they are 'changing management firms', so I would expect a delay.

Anyway, am I OK?

------------------
Fever

I really enjoy the Simpsons. It's just a shame that I am starting to LOOK like Homer.

+0
Thursday, May 8, 2003 10:40 AM
If you have your recently expired membership card, please bring that.

What? Aren't you a CoasterBuzz Club member, too? :)

Thanks, Paula
------------------
Paula Werne
Holiday World PR
www.holidayworld.com/srm

+0
Thursday, May 8, 2003 10:57 AM
Ok, when is some enthusiast going to break down and write a song about Holiday World? Then we can really start the love fest.

You know it's coming...

"Deep in the heart of Indiana"...

------------------
Evanescence-My Immortal. Coming to a rock opera near you...

+0

You must be logged in to post

POP Forums - ©2018, POP World Media, LLC
Loading...