Wednesday, June 30, 2004 11:19 AM
Whoa. I wonder how much damage this flood cost, and how much repair work is going to have to be done to fix everything. I have a feeling that the flooded sections will be down for a few weeks.
Wednesday, June 30, 2004 11:50 AM
I actually watched the video footage and my favorite part had to be when they asked about cars in the parking lot and if it seemed if there were many people still there. They said there were cars in the lot, and that the guests would just head over to the higher side of the park, where rides were still operating. Way to tough it out...both for the peeps and for SF.
Wednesday, June 30, 2004 12:32 PM
My favorite part on the video is when the guest said tht the employees were rude.
Wednesday, June 30, 2004 2:00 PM
"In response to the closing, park officials issued admission vouchers to Pierce and other disappointed visitors."
And THAT, my friends is what makes SFoT the park that started it all.....some other *unnamed* parks in the chain could LEARN a thing or two about customer service from the Arlington park...;)
Plug for forum on Customer Service...:)
Wednesday, June 30, 2004 3:55 PM
Ha ha. And THIS is what makes Six Flags Six Flags.
"When we got here this morning, it was not raining or anything, but they didn't have any of the rides open. They have not allowed us to be on any rides today. We sat through one thunderstorm. Nobody tells you anything," Patty Pierce said.
Wednesday, June 30, 2004 6:04 PM
Excuse the employees for going about their jobs doing what they are supposed to do. They don't generally tell us much either. We don't know what the weather is going to do next at all times. If there was a thunderstorm I sure WONDER why the rides were not open. Lets think about this. Maybe she didn't ask anyone what was going on? Hm.
If the park was lightning phases (which i believe it was) in the morning when they got there then NO, we wouldn't have allowed them on any rides. I'm sorry that we, unlike most parks, follow safety procedures.
I am absolutely sick of people talking about how bad Six Flags is. I take it nobody has ever had a bad experience at any other park? Six Flags is just like anything else, there are good ones and there are bad ones. Even in a good or bad park there are good employees and bad ones. Quit being so anal about how bad Six Flags is and realize that it is just like any other business in the world.
The Shy One
Wednesday, June 30, 2004 7:15 PM
Amen Xander. Amen.
Wednesday, June 30, 2004 11:40 PM
Put yourself in their position Xander. Your wondering why the rides are closed and no one is telling you anything. It isnt the employees fault for not knowing, its the management's fault for not telling their employees to let the guests know whats going on.
Or, put yourself at a concert that was supposed to start at 9pm, it is now 10:30pm and the band isnt on yet and there has been no mention of what is going on or where the band is. How would that make you feel?
Before visiting sfwoa 3 years ago I never had a bad time at a park. woa was my first Six Flags park. I went to three more new sf parks and one new one this year. All VERY similar experiences.
Thursday, July 1, 2004 7:50 AM
I wonder if Mine Train's tunnel got flooded?
Thursday, July 1, 2004 10:18 AM
I got a waterbed at the ACE Hotel and Saloon! :)
SOMETIMES (as in this case), I don't think management could predict the incoming weather any better than anyone else, and was simply taking a "wait and see approach". If you aren't happy with the management at SFoT, try trading with almost any other park in the chain...;)
Thursday, July 1, 2004 11:23 AM
I was just pointing out a funny quote that is typical for a Six Flags visitor when an employee took offense to it. If the park was in lightning phases the staff should have known that, and if people were asking they should have told them. Simple.
Thursday, July 1, 2004 2:32 PM
All I am saying is maybe she didn't ask the right person. There are still people who care and people who don't care. It isnt the entire park one direction or the other.
Thursday, July 1, 2004 5:03 PM
What are the employees supposed to say? I agree that the Guests should know that the rides are closed due to rain, but to assume that the employees should try to tell people how long the storm will be or when the rides will reopen -- how do you know that?
And I agree with Xander -- enthusiasts like to hate the Six Flags chain because it is trendy. If the same thing happened at Cedar Point and someone stated the same thing, everyone would jump on the "how can they predict the weather?!?" bandwagon. Since it occured at a Six Flags park, it is automatically assumed that they are doing a bad job. That isn't fair.
Friday, July 2, 2004 12:23 AM
We visited SFOT last Thursday, June 24 and had a wonderful experience. The employees were very courteous. During the course of the day, the rides were closed twice due to "Phase 2" Lightning in the area. Both times the crew running the particular attraction we were waiting for explained and apologized for the shut down. Not once were they ever rude even though many of the park patrons were quite rude to them. I appreciate the fact that they take the safety of park visitors seriously.
Friday, July 2, 2004 3:18 AM
I do believe that I am in love with you.
Friday, July 2, 2004 12:38 PM
...and after going back for a THIRD day at SFoT, I do believe I'm in love with that park...
Best. SF. Park. Eva!
Friday, July 2, 2004 2:44 PM
Yet nobody came to see me. *cough*
Thats sad. Oh well.