Disney, SeaWorld experiment with preordering food via mobile apps

Posted Friday, May 22, 2015 8:05 AM | Contributed by Jeff

Disney World recently started allowing online preordering for Be Our Guest in Magic Kingdom, and this month it tested smartphone ordering at Backlot Express and during the Fantasmic! nighttime show in Hollywood Studios. SeaWorld Orlando in November said guests could use an app to purchase select menu items ahead of time at Seaport Pizza. SeaWorld Entertainment plans to expand the system into more of its restaurants and theme parks this summer.

Read more from The Orlando Sentinel.

Friday, May 22, 2015 10:30 AM

This makes impatient me very, very happy.

So long as they don't pull what my local Chipotle does and deal with the influx of online orders while ignoring the line.

Friday, May 22, 2015 11:18 AM

The line at Chipotle is always long. That's why I'm starting to order online there. Most of the time, I wait about 20 minutes before I even get to the counter.

Friday, May 22, 2015 4:08 PM

I recommend the Chipotle FastPass (arriba arriba yeppa yeppa andale andale) - I'm in and out like Speedy Gonzales.

Friday, May 22, 2015 9:47 PM

Nobody will tolerate that. You'll see. People will stop coming and they'll be forced to reverse it.

Friday, May 22, 2015 11:01 PM

I couldn't stand the abuse from the lunchtimers that were forced to wait.

Saturday, May 23, 2015 2:57 AM

Why should people be able to cut in front of me, just because they took advantage of technology that's available to everyone? It isn't fair!

Last edited by slithernoggin, Saturday, May 23, 2015 2:58 AM
Saturday, May 23, 2015 8:37 PM

It used to be that the lunchline at Sea World was the great equalizer. Once you got in it, everyone was the same. But now they're introducing class warfare and belittling people who don't earn as much money.

Wednesday, May 27, 2015 10:05 AM

Chipotle is one worst offenders contributing to obesity in America. One of their burritos can easily have over 1100 calories and over 48 grams of fat - no thanks!

Wednesday, May 27, 2015 10:18 AM

It's excellent post workout food.

Wednesday, May 27, 2015 10:30 AM

Next thing you know, To go to Magic Kingdom you will need to do the following.

1. Make you reservations 3 years in advance.

2. 12 months from travel make you dinning reservations AND your menu selections at that time.

3. 6 months out make your ride reservations, Disney will pick ALL your rides at that time.

4. 3 months pick the 3 rides you REALLY want to ride and hope a space is available for you to ride.

The whole Fastpass+ and magic bands thing make me sick. I don't like being itinerized like that. Now I will have to carry my smartphone to eat too?

Wednesday, May 27, 2015 10:50 AM

As someone who enjoys a Disney park pretty much once a week, I think that I can say that you're overreacting.

And Chipotle is only as fatty as you make it. The bowls that I get clock in at 490 calories. (Hint: Don't get sour cream or guac.)

Wednesday, May 27, 2015 11:33 AM

Or you can just walk up, buy a ticket, go into Magic Kingdom and enjoy yourself at your own pace, riding and eating what you want, when you want, same as ever. You don't have to go anywhere near a FastPass or a MagicBand.

Wednesday, May 27, 2015 2:07 PM

Wow! My past self is posting in the present. lol

So far, nothing has indicated that we will have an all-scheduled Disney experience forced upon us in the future. People enjoy a little spontaneity when on vacation. Your day is not booked all up, but there are a few things you can schedule to take advantage of not having to wait. I like it, and I will be all for it the next time I visit Disney, whenever that is.

Wednesday, May 27, 2015 2:53 PM

Oh, hi guys!

(just passing through)


The second you reserve even one thing in advance, you're doing a scheduled Disney experience (or being itinerized) on some level.

From there it's just shades of grey. Obviously, scheduling every last little thing you do will never happen, nor will it be necessary (no itinerary schedules every...last...detail). Once you reach the 50% point of things that can be reasonably scheduled, your Disney Vacation™ is more scheduled than not.

Now that doesn't mean you HAVE to do it that way and it certainly doesn't apply in any way to someone that lives within spitting distance of the park (*cough* Jeff *cough*), but it's already happening. You guys can deny it all you'd like, but WallyWorld Guy isn't that far off (although the anger seems a little misplaced). Disney is expecting (errr...allowing) you to pre-plan more and more with each passing year.

It's not manadatory. It might not even be necessary depending on how you visit. But people are doing it.

The trade is simply spontaneity for convenience/piece of mind. And that's where Disney gets Joe Sixpack. This is his big vacation. He saved and saved to get the family to Disney. Spontaneity is just uncertainty when you're dropping thousands and thousands of dollars for what may be a once-in-a-lifetime vacation. If he can 'guarantee' it on any level and make things less hectic once he gets there - he's going to do it. Disney knows this. They encourage it. They put systems in place to facilitate it.

Last edited by Lord Gonchar, Wednesday, May 27, 2015 2:54 PM
Wednesday, May 27, 2015 2:58 PM

From there it's just shades of grey.

49 more shades, to be exact.

Wednesday, May 27, 2015 3:07 PM

Don't look now it's a dead horse.

Wednesday, May 27, 2015 3:34 PM

And the argument that convinced me not to make such a big deal about this is when Gonch (and others, probably) pointed out that while there may be a few attractions and maybe meals planned, Disney ahs an idea of what you are going to do in between because they have seen what everyone else has done in between. I'm sure they have a computer system that helps the project what attractions are going to be busy when according to overall itinerary, even if said attractions are not on some people's itinerary. It "fills in the blanks," if you will.

I understand the fear of having everything planned out for you though. Part of the fun of visiting any park, for me anyways, is discovering what there is to do while you are there. I definitely do not want to go to the park with every single attraction preplanned for me. I do not think Disney will ever force that on their guests either, unless all guests ended up wanting that. Disney will do whatever makes their guests happy.

Interesting subject, but we've talked about it before.

Wednesday, May 27, 2015 3:53 PM

Lord Gonchar said:

Disney is expecting (errr...allowing) you to pre-plan more and more with each passing year.

You're still wrong about this.

Wednesday, May 27, 2015 4:01 PM

No. I'm not. You can most certainly pre-plan more than ever with your WDW vacation.


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