Disney counter service touch screens?

Sunday, February 21, 2010 3:24 PM

I made a quick trip down to Disneyworld last week and am not sure what these are for...


I did not see anybody using them. Any ideas?

Sunday, February 21, 2010 3:32 PM

Maybe they will work like Sheetz or WaWa food orders. For those not familiar, you can order exactly what you want on a touch screen. It is very easy and convenient. I just got hungry for a Sheetz MTO.

Looks like if ordering that way, you will not be allowed to use cash, probably for speed.

Sunday, February 21, 2010 3:49 PM

Those look like the food order kiosks at Pecos Bill at Magic Kingdom.

It basically keeps you from having to interact with the check out people. You go to it.. Choose the food you want (via pictures) and swipe your room key (or credit card). It gives you an order # and then you go to the counter and claim your food when its ready.

I have found it speeds up your order time a bit as you dont have to interact with cashier, though I have also noticed people seem to shy away from the automation. Cant use it if you want to pay cash however..

Last edited by ridemcoaster, Sunday, February 21, 2010 3:50 PM
Sunday, February 21, 2010 4:32 PM

That's pretty cool.

This is the first time I have seen these. If it works, I am sure we will see more of these pop up.

Sunday, February 21, 2010 4:41 PM

Yeah, they have had them for a year or two now, at least at Pecos. They have been quite handy. I dont recall too many other places having them but I suspect more counter service type places will incorporate them. It eliminates some staffing and speeds up the process a bit.

Sunday, February 21, 2010 8:01 PM

We used them last year. The crowds at Pecos Bills were huge but there was no line for the kiosks. We got our food and were through the toppings line before others had placed their orders.

Sunday, February 21, 2010 8:42 PM

LostKause said:
Maybe they will work like Sheetz or WaWa food orders. For those not familiar, you can order exactly what you want on a touch screen. It is very easy and convenient. I just got hungry for a Sheetz MTO.

Ahhh, Sheetz. The ONLY fast food I ever eat. They have been a savior on many a late night/early morning. I limit myself to once a month but could easily do more.

Sunday, February 21, 2010 9:35 PM

The self-service kiosks are at Pecos Bill Cafe, the Contempo Cafe at the Contemporary, and Captain Cook's Snack Company at the Polynesian.

With Pecos Bill Cafe you order and pay all in the same transaction. At the Contempo and Captain Cook's you order, receive a ticket for food pick-up, and then pay at the cashier as you leave since these are both cafeteria-style locations.

Our experiences with all three have been positive.

Monday, February 22, 2010 1:31 AM

Yea, I love Sheetz. I worked there when I was younger, I lived a half a block from Steve Sheetz and his wife, the owners of the company, I lived in Altoona, home of their head office, and home of the largest Sheetz store, and I was always ready with a notepad when Ms. Sheetz came into the Pier 1 store that I worked, as she bought the most stuff of any of our regular customers, but really quickly. I have many friends back in Altoona who work or have worked at Sheetz.

I moved down here, in southern WV, about 4 years ago, and missed Sheetz food terribly. They recently built four Sheets in my area, and I love it. I eat there at least once a week, while I am driving one of my routes for work.

Expanding all the way down here has made me not miss Central PA as much.

I have wondered why they don't have Sheetz food service in any amusement parks. Touch screens, made to order subs, have the mac and cheese and friez already sitting out for guests to grab. I don't know if it would work or not, but it would be interesting to find out.

Monday, February 22, 2010 4:26 PM

The ones at WaWa are great, it would be cool to see if at all counter service places at Disney.

Thursday, February 25, 2010 7:47 PM

This visit we stayed at an off property hotel. I won't do that again.

To me, it makes a world of differance when you stay at a disney resort. Everything from the transpertation, to being able to get the dinning plan. Next time I go, we will have the dinning plan. I hope thay have more of these screens.

Thursday, February 25, 2010 10:32 PM

There is also just that extra something with staying on property. By spending 24-7 in the Disney bubble you really feel like you have left planet Earth and all its troubles for your whole trip.

Thursday, February 25, 2010 10:52 PM

There's off property hotels??? ;)

Friday, February 26, 2010 9:30 PM

Unfortunatly there is.

I saved some money by staying off site, but it was not as "magical" as if I were to stay on property.

Sunday, February 28, 2010 2:39 PM

LostKause, I am hoping Sheetz will keep moving east to Charleston. I have heard they plan on building one in South Charleston. I am keeping my fingers crossed! Everytime I am on I-64 heading toward Rt. 52 into Ohio I stop by one of those Sheetz beforehand for an MTO fix. I love them. Actually, I am hoping Steak 'n Shake will also keep moving east like Sonic did. ;)

I love anything touch-screen or self check-out. I am kind of pissed that the "new" Walmart did away with their self check-out lanes.

I would definitely use the Disney touch screens. :)


Last edited by coasterqueenTRN, Sunday, February 28, 2010 2:45 PM
Sunday, February 28, 2010 10:23 PM

Tina, A new Steak 'n Shake was built on Rt. 60 near the Huntington Mall, in Barboursville, just in case you missed it. It's probably about 45 minutes from you. It's about 25 minutes from me.

I looked into Sheetz moving into our area a while back for a newspaper story. They mentioned that they were looking into a South Charleston location. I believe that if it is going to happen, it'll be popping up really soon.

Right now Sheetz has locations in Hurricane, Milton, Barboursville, and near the bridge linking Huntington to South Point. I think it is amazing that they built all of those within about a years time.

Monday, March 1, 2010 10:13 AM

Yeah, I thought it was amazing as well! I remember when they were all over the news. I have been to each one except for the Huntington one. I am well aware of that Steak 'n Shake. I stopped by there the last time I was at the mall (well, Best Buy) lol. :)

From what I heard Sheetz was looking at the Southridge area of South Charleston, which would be a perfect location since there is so much traffic. They just keep building stuff out there. They just built a Buffalo Wild Wings. ;)

Anyway the touch-screen thing seems to be getting more popular, at least for convenience stores. I wish the convenience stores around here would catch on. ;) If and when Sheetz comes to Southridge (if that's where they are going to build) it will put the other convenience stores out there out of business!


Last edited by coasterqueenTRN, Monday, March 1, 2010 10:26 AM

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