Coasterbuzz Revolution: A Six Flags Love Thread!

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ApolloAndy said:
SFoT has been open for a month, and while it's still better than last year, things have dropped off noticably. People still greet and characters are still out, but not *every* employee smiles and says hi. Now it's only about 40%.

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Andy, you know I think pretty highly of your opinion, and this concerns me GREATLY...

SnyderCo can increase prices across the board and promise *improvements*, but SF also has a corporate CULTURE that has for the longest time stressed customer service - in April...if SFoT is showing signs that the fixes were temporary in nature, that doesn't sound promising for the rest of the chain...

Time will tell, and I want to remain hopeful...

So far this year, I have visited SFKK and Six Flags St. Louis, and I have been very impressed with the changes. If they keep up, things will definitely change for this chain. So far, I am amazed and pleased! I did not know if they so called atmosphere changes would make that much of a difference, but they really did. I left feeling happier and more pleased with my overall experience, and that was nice. Now they just need to keep this up! I will be visiting SFOG, Six Fllags Great America and Six Flags America later this year, and I will see how those visits go!

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rollergator said:

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ApolloAndy said:
SFoT has been open for a month, and while it's still better than last year, things have dropped off noticably. People still greet and characters are still out, but not *every* employee smiles and says hi. Now it's only about 40%.

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Andy, you know I think pretty highly of your opinion, and this concerns me GREATLY...

SnyderCo can increase prices across the board and promise *improvements*, but SF also has a corporate CULTURE that has for the longest time stressed customer service - in April...if SFoT is showing signs that the fixes were temporary in nature, that doesn't sound promising for the rest of the chain...

Time will tell, and I want to remain hopeful...

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I too find it disappointing. Seems like the entrenched year to year culture is going to take a lot more to shake. Maybe I just hit it on a bad day, but it certainly wasn't as impressive as it was on opening day (when everyone from sweepers to ops to the hand stamp guy was saying "hi").

When it comes to SFoG or SFFT, having pride in your park is not such a tall order. Bigger tests will be where parks have struggled the most, like Magic Mountain. It is my hope changes won’t simply be a lot of window dressing. Six Flags doesn't just need a shift in attitude. The parks will need to make some big changes to shed its family unfriendly reputation.

Here are some pictures of Great Adventure from this weekend of 4/8 - 4/9. You can judge for yourself if things are looking up or not.

http://www.amusementpics.com/SFGAdv%20News%20&%20Notes%20Spring%2006.htm

Personally, I think they are and I'm seeing a lot more smiling happy faces when I walk around.. both guests -- young and old alike, and employees.

I hope things only keep getting better.