Posted
Jeff and Pat review this week's news in the amusement industry.
Link: CoasterBuzz Podcast
I don't know why attendance is dropping and i don't necassisarily agree with the seemingly endless upping of prices, but I also don't know what the awnser is.
And I belive Jeff is right about the "in-park per cap spending"
It says so here: http://www.coasterbuzz.com/2007-186-715979.htm
*** This post was edited by Jason Hammond 8/7/2007 6:58:29 PM ***
Plus, the whole complaining about food prices rant is getting old. When you go to a movie theatre, a ball game, hell even a church festival (in many cases) the food prices are as high or higher. Bringing HW or Knoebles into the mix doesn't cut it either, operating expenses in rural Indiana/Pennsylvania are not comparable to suburban areas or Lake Erie.
...it offsets the value of the ticket pricing.
It is the point. They have to offset the revenue loss of declining attendance someway, and why not in the food prices. They know that people are going pay the extra to eat in the park.
If I don't want to pay for a $4 Pepsi at a movie, I'll survive for another hour and a half. If I don't want to pay it at a park, I'm pretty much screwed.
The game is changing, and they have to think of new revenue streams, not just how to siphon every dime out of a hot dog.
Up charge attractions, even at full capacity, generate minimal revenue. Most of us have seen how well the 3-Point Shoot Out does, but even at full "capacity" there the revenue is small. 720 minutes in an operations day at $5 a minute = $3600, not bad but certainly not stunning.
Disney gets their revenue bump from ticket prices, hotel stays (not a viable option for most regional parks), concessions, and from the intangible value of souvenirs purchased from a "once in a lifetime" visit. Plus, while they report on attendance they do not break down their financials in a manner that allows the GP to see the operating margins of the theme parks. They may have the same problems CF and SF face.
As someone who is a walk-talking paradox (a liberal leaning moderate with an MBA and an understanding and appreciation for capitalism) I find it a challenge to understand why as a nation (warning generalization coming) people in the US want more and more for less and less, yet are NOT willing to concede that to get more for less there is a trade off.
You want to shop for $3 t-shirts and $1/lb tomatoes at Wal-Mart, great. But then you have to accept that these things are produced in a foreign country or by immigrant (legal or not) who is willing to work for the prevailing wage.
This concept applies to amusement parks as well. If you want the experience of a park that costs more to operate each day than the daily gate will cover, you need to accept that some things will be more expensive. HW can give away soda and parking by having a gate price that is comparable to CF parks without the same capital expenditure level of attractions. CF parks could do the same, but the gate would have to be raised enough to keep the operating margin the same or better. It’s the age old question of pay me now or pay me later. HW takes a pay me now approach, CF takes a pay me later approach. I think each works well for the given situations. If CF were to take a pay me now approach I think it would end the business as we know it in a very short period of time.
Specifically, how do you keep food prices down without increasing the gate price and still maintain operating margins? You could eliminate season passes, but that won't do enough. Besides, season passes provide cash to cover off-season operation expenses. You could offer (even) lower quality food, fewer options, lower service levels, etc. But what does that do to your customer satisfaction levels?
There is no easy answer here, and we will never all agree. But in my opinion, given the choice of a lower in-park pricing at the expense of quality, flexibility, customer service, safety, capital improvements, etc. or a higher in-park price without sacrificing these things and more, I pay the $3.39 for a large Diet Pepsi, and smile as I walk toward the new $21 million roller coaster that my drink just partially paid for.
For the record, I too am a CF unit holder and am not currently concerned about the direction of the partnership.
Edited to fix odd formatting.*** This post was edited by CoasterDad64 8/8/2007 1:08:57 PM ***
Busch, like Disney does not break out their park info beyond attendance. So again, we have no way of knowing if they really do it right.
Plus, as someone who had BGA as their home park for almost 10 years, their prices and quality are no better than CF parks. Only the Colony Restaurant might be considered better and its really just like a KFC with servers at twice the price.
*** This post was edited by CoasterDad64 8/8/2007 5:01:18 PM ***
Even so, I still agree with Jeff that they are pricing out some people. Cedar Point's attendance is down 500,000 from it's peak. That is not a small decline. It's happened over a period of several years so it isn't so alarming, but again, I agree that I feel like I am getting less for more each of the past couple years at that park. Food prices keep increasing while quality stays poor, there are less operating hours to enjoy the park, operations have gone from stellar 5 years ago to downright pathetic now. It all takes a toll on my desire to drop a couple hundred bucks going down there for the weekend. I still do it on occasion, but I do it less than I did a few years back.
I'm willing to bet I'm not alone.
I think the point is that 3 million people spending $39 is not better than 3.5 million spending $37 - especially when the cost of operating a big park like CP for a day is going to be about the same whether there are 30,000 quests in the park or 40,000. Sure they cut back a little on staff when it's not busy, but the maintenance, insurance, etc all stays the same.
CF had income of $87.5 million in 2006. This includes 6 months of PPI ownership. When you divide this into attendance figures, CF realizes $4.53 in profit per person through the gate.
Here is a simplistic example of how this works. If they were to drop the price of a soda by $1 and they sold one soda to every other person in attendance, income would drop by approximately $9 million dollars (accounting for tax decrease). The operating expense would be the same, but the revenue would be lower. How many more people would they have to get in the park to get that $9 million back? Probably more than the lower price would bring - especially if you spend more money telling people that you lowered the price. Now if you raise the price by $1 and sell 10% fewer sodas, you see an increase in profit of about $8 million.
Again very basic - but it shows the point.
Attendance figures for the company increase slightly year over year, except 2003 versus 2002 where there was a slight dip. In each case per capita revenue has increased, and with the exception of 2005 (where they got a huge tax break that doubled profits) net profit fluctuates in and around the $80 million dollar range.
So, the question here is do drop prices and increase operating expenses to increase attendance at the expense of profit? Not if you're smart. If I can make more money from 3 million people than 3.5 million, I will stick with the 3 million. It's a double win, by "pricing out" 500,000 the remaining 3 million get a better experience.
As for getting less - TTD, maXair and Maverick are all less than you got before? That line of thinking doesn't pass muster.
My head hurts from pounding it on the table in frustration.
So, the question here is do drop prices and increase operating expenses to increase attendance at the expense of profit? Not if you're smart. If I can make more money from 3 million people than 3.5 million, I will stick with the 3 million. It's a double win, by "pricing out" 500,000 the remaining 3 million get a better experience.
It's the now legendary "Gonch's Business Model" and I couldn't agree more. :)
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