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Cedar Fair revenue and attendance was down slightly on a same-park basis in the third quarter. The company says that the integration of Paramount Parks is a two-way process that involves consolidation and the adoption of systems and processes from both of the original companies.
Read the press release from Cedar Fair.
Truth be told, I'm with LG on this---I don't think $5 matters---but from a Devil's Advocate point of view, we don't know for sure it wouldn't have been worse. We'll know more when Six Flags reports its attendance, and comparing CP with the SFGAm and PKI numbers will be particularly interesting when the end-of-year estimates come out this winter.
I'll also note that some of the other things I thought could have been to blame in '05 (mostly around marginal declines in customer service) seem to have largely been corrected this year as well, and that hasn't made for much in the way of attendance gains either.
Here is the most surprising statement from the release, to me:
I'd've thought it would be a cold day in you-know-where when CF management saw the benefits of better IT in its operations. Heck, the CP Resorts still use paper-copies-in-triplicate to manage room charges!
Among the integration actions undertaken to date... Certain information systems utilized by Paramount adopted for expansion to Cedar Fair operations.
To me, these are the kinds of changes that have a marginal effect THIS year....but have an increasing effect as time progresses. Excellenece in customer service, that's something that takes awhile to spread by word-of-mouth...
As SFI might be able to tell you, disastrously-poor customer service, that works its way thru the system MUCH faster... ;)
Well, it did nothing unless leaving prices the same (or raising them) would have resulted in even poorer attendance...
True. That's that "postive negative" thing I was going on about in the news item about Shapiro's pay raise. Flat or negative numbers can often mean exceeding performance expectations. Perhaps that's the case here?
I still don't think $5 at the gate and cotton candy for found change is a business changing decision, but you have a point.
To me, these are the kinds of changes that have a marginal effect THIS year....but have an increasing effect as time progresses. Excellenece in customer service, that's something that takes awhile to spread by word-of-mouth...
That's kind of how I feel about the price cuts this year (at least the ones in the park). They might not help over the short run, but they do help improve people's perceptions and experiences which helps over the long run. I think people are more likely to remember seemingly outrageous prices for parking and in-park stuff than admission. The reason being is that they’ll compare those prices to out of park equivalents, but are more likely to judge the admission differently.
So it appears that reducing admission by $5.00 has the same effect on the bottom line (revenues) as increasing parking fees by $5.00 or so along with other price increases at the other place-- no major change. But somehow I think when people leave parks owned by the two big chains and they say "Guess what they went and did?" the tone of voice is quite different between the two.
So I choose to fall back on Gonch's number one rule of business - sell less at a higher margin.
Assuming all things being equal (which we've kind of done) - the park that moves less product but maintains the same amount of revenue (raising prices) will have more profit than the park which moves more product to maintain the same revenue (lowering prices).
Revenue means little without profit.
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