Business around Alton Towers down after early season accident
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Down the road in the historic village of Alton, business would usually benefit from knock-on trade from the theme park. But this summer it is suffering.
Read more from The Guardian.
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I'm sure they want and need to be as thorough as possible in their investigation, but I would imagine that the longer it takes them to conclude officially what happened, the longer it will take for them to rebound in business. When folks can completely wrap their heads around what happened and... for lack of a better way of saying it...place blame somewhere specific, they will eventually be able to move on, in my opinion. I think it's part of the human condition.
"If passion drives you, let reason hold the reins." --- Benjamin Franklin
Oh, absolutely. It needs to get to "oh, well, that'll never happen to me" if not "oh, well, at least that'll never happen again".
The fact that the park took full responsibility before the investigation was complete was an admirable step, but kind of odd. In the end it may paint the park as an unsafe place to be in general, and that they know it. And will that always and forever stay in the minds of guests?
But what's worse? Staying quiet and pointing the finger of blame away from the park? Does that ease anyone's mind in the long run?
I'd suppose there's a legal team and an image consultant advising them...
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