It's standard operating procedure to balance even the more permanently installed rides.
-Travis
www.youtube.com/TSVisits
Usually what the cause of an incident like this is the center was not properly blocked and leveled. With a kid ride balancing is not quite as critical as with a ride intended for adults, if the ride has been properly set up. The other issue could be ground subsidence,(which has happened a lot more frequently than you would imagine) although from the photos I've seen doesn't appear to be the issue. I used to know the head ride inspector for Kentucky, he told me stories that all you can do is shake your head.....
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