Anticipatory customer service part of training for Six Flags employees

Posted Monday, June 2, 2014 9:27 AM | Contributed by Jeff

Six Flags trains its employees to watch for potential stress points in a customer’s day and to turn those experiences into something positive.

Read more from Forbes.

Monday, June 2, 2014 4:31 PM

Then, according to some reports, they should have a whole crew out there at the front gate...

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Tuesday, June 3, 2014 12:39 AM

This is a very one-sided article. Did Six Flags Great Adventure pay for a lot of advertising in that particular news source in order to get such a glorified, gushing, candy-coated, accolade-filled tribute? Or is it really just "that great?" :D

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Tuesday, June 3, 2014 7:15 AM

I've had nothing but positive visits to SFGADv* in the last few years.

Footnote: you could replace SFGADv with any SF park and the statement would be the same.

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