Accesso boss says electronic ticketing and queueing potential is high

Posted Monday, December 2, 2013 2:14 PM | Contributed by Jeff

Tom Burnett, 46, is chief executive officer of accesso Technology Group PLC, the British attractions technology company, formerly known as Lo-Q, that bought Lake Mary-based accesso a year ago. He believes that there is great potential in the attractions industry for electronic ticketing and queueing.

Read more from The Orlando Sentinel.

Monday, December 2, 2013 2:26 PM

"The potential is astounding. It's estimated that the number of active cell phones worldwide will reach 7.3 billion in 2014, meaning there will be more in-use cell phones than there are people on the planet."

Seems so obvious now, but just 6 years ago (almost to the day) many couldn't understand how ubiquitous smartphones would be or how they would integrate with everyday life and things like this.

Some of us got it though. (smile)

(It's a long read, but if you skim over the usual VQ arguments and look at the "what if" and "how would that work" posts, it's funny how quickly things have changed)

Monday, December 2, 2013 4:04 PM

The weird thing about Accesso is that I don't think their product is very good, at least, if you judge by the rash of hate on PointBuzz for trying to buy anything with a phone in the last few years at Cedar Point. They have a nice niche that they fill, but it's hard to be a "me too" company in a niche, so competition seems unlucky.

Tuesday, December 3, 2013 2:20 AM

Jeff is right, their web-based stuff, particularly on mobile devices, is just awful. Hopefully they take a good hard look at fixing that immediately. I refuse to access any Cedar Fair site on my phone, and try to avoid using any of their online stores, even on a desktop. I can't be the only one going out of my way to not spend money through their terrible interface.

Tuesday, December 3, 2013 3:31 AM

I doubt most people go out of their way not to access the site. You don't give convenience (even in the form of a poor consumer website) enough credit.

Accesso may suck but they're doing enough to stay in business.

Wednesday, December 4, 2013 3:24 AM

The problem is that currently, the site is that it's pretty far from being convenient. It's actually kind of a pain. That's not how mobile technology is supposed to work.


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